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First Section disappears after a few New Responsive HTML5 Output

Explorer ,
Nov 06, 2024 Nov 06, 2024

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Version 2022.0.346

 

Any idea why the first section I have in my project disappears from the output from time to time? I keep adding in the section and inserting the topics. Thanks in advance.

 

 

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Community Expert ,
Nov 06, 2024 Nov 06, 2024

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Is it in your TOC? Things changed with the New UI - everything has to be either in the TOC or be referenced by another topic to get included.
Another thought - your version is the OG version - there's been 5 patches of RH2022 so far.

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Explorer ,
Nov 06, 2024 Nov 06, 2024

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Thanks for the prompt response. Yes, it's the first section in the TOC. I'll check with our tech support to see about updating the patches as that might be the issue.

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Community Expert ,
Nov 06, 2024 Nov 06, 2024

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Are you noticing this happening in your final location for the help file output? Have you tried generating to a new local folder to verify that the files are there and appearing correctly?

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Explorer ,
Nov 07, 2024 Nov 07, 2024

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The section disappeared again now and I checked the file output. They're also missing from there, but are in my local files.

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Community Expert ,
Nov 08, 2024 Nov 08, 2024

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I'm not aware of any issues with sections disappearing or any fixes that would affect that in the updates. Nevertheless, worth a try as @Jeff_Coatsworth has suggested.

 

Are you using any build expressions?

 

When you say "local files" do you mean topics that appear in the Contents panel?

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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