• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Robohelp 2022 Merge Project TOC Dropdown Color Not Changing

New Here ,
Jun 17, 2024 Jun 17, 2024

Copy link to clipboard

Copied

I need some help on my issue. I am working in the New IU 2022  Robohelp, Merge Project, Template is BlueLagoon. My issue is when I click on one of my child projects within the TOC Merge Project and dropdown one of the pages within that child project and it's blue like I clicked on the page. I'v e tried going in BlueLagoon, edit, Home page and Topic Page changed some of the coloring and it's still blue.  I'm not sure if I explained it correctly.

Views

494

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 18, 2024 Jun 18, 2024

Copy link to clipboard

Copied

Sorry but I'm not understanding the problem. Also you are talking about a TOC Merge rather than just a merge. 

 

This page on my site describes the merge process. Merged Help Using RoboHelp New UI (grainge.org)

 

In a merge, the child projects all have to have a template specified so that they can be generated. However, it is only the settings in the parent project template that will apply.

 

Have a look at my site and compare your setup with what I have described. If you are still stuck, then come back with a clearer explanation. Maybe some screenshots would help. Please use the photo icon to insert images within the post. Seeing an image inline with the text makes it easier for anyone answering or viewing the post.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 18, 2024 Jun 18, 2024

Copy link to clipboard

Copied

Kayla5FEF_0-1718714560181.png

This is what I'm seeing from the parent project. I can't figure out how to turn the blue lettering into white (it's very hard to read). I changed all of the colors to white in the left panel under the topic page. This is in the BlueLagoon Template. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 18, 2024 Jun 18, 2024

Copy link to clipboard

Copied

Is this where you have edited the font colour? It looks as if you have only edited one level.

 

image.png

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 18, 2024 Jun 18, 2024

Copy link to clipboard

Copied

Yes, I have the font color as white currently

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 18, 2024 Jun 18, 2024

Copy link to clipboard

Copied

Sorry to labour the point but set separately for each level? 

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 18, 2024 Jun 18, 2024

Copy link to clipboard

Copied

If yes, export the template and send it to me. Use the email address on my Contact page and attach it to the email. 

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 18, 2024 Jun 18, 2024

Copy link to clipboard

Copied

When you say export the template, do you mean send you the URL or what am I suppose to send? Sorry about that I'm relatively  new to this software.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 18, 2024 Jun 18, 2024

Copy link to clipboard

Copied

Hover the mouse over the Blue Lagoon text and you will see the three dot menu.

 

Click Export and save the file somewhere. Then email it to me.

 

image.png

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 18, 2024 Jun 18, 2024

Copy link to clipboard

Copied

I exported the parent project and it's a .skz and it says that it's not supported when I tried to attach it in an email

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 18, 2024 Jun 18, 2024

Copy link to clipboard

Copied

I'm going to see if our IT can get this file sent to you via email since our system does support .skz may need permission

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 18, 2024 Jun 18, 2024

Copy link to clipboard

Copied

You might need to zip it up first before sending. Other options include file transfer services like Google Drive or OneDrive.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 18, 2024 Jun 18, 2024

Copy link to clipboard

Copied

Our organization uses Lotus Notes since and we don't have Google Drive or OneDrive. I do have it zipped up and I can place it in my work email to direct email him it will work that way. Still trying to figure out a more practical way

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 18, 2024 Jun 18, 2024

Copy link to clipboard

Copied

If you click the email link on my site you will see the address. Send from any email account you like. Change SKN to TXT might help and zip it up.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 18, 2024 Jun 18, 2024

Copy link to clipboard

Copied

Just got it sent through my organization email, thank you!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 18, 2024 Jun 18, 2024

Copy link to clipboard

Copied

Content removed. Ignore what I had said. Back later.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 18, 2024 Jun 18, 2024

Copy link to clipboard

Copied

Please post an image of the Home Page and Topic Page tabs in the template editor.

 

The topic page is not showing a dummy TOC in what you sent me.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 18, 2024 Jun 18, 2024

Copy link to clipboard

Copied

what does a dummy TOC mean? and how do I add it?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 18, 2024 Jun 18, 2024

Copy link to clipboard

Copied

The template editor shows the structure of a TOC, not your actual TOC.

 

Just screenshot the topic page in the template. 

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 18, 2024 Jun 18, 2024

Copy link to clipboard

Copied

Yes, however when I generate my project that blue appears in the TOC. However in my TOC preview it doesn't show the the White. Below is the generated one and the Robohelp preview TOCs. The users can't see the blue and I need to get rid of that. 

Kayla5FEF_1-1718732192272.png

 

 

Kayla5FEF_0-1718732159376.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 18, 2024 Jun 18, 2024

Copy link to clipboard

Copied

The lettering that is in blue on that first TOC I haven't clicked on any of those. When I dropped down they were already blue and that's an issue for our users

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 18, 2024 Jun 18, 2024

Copy link to clipboard

Copied

They are white by default, that's why I can't understand the output being different and why I have asked for the project.

 

The template you sent me is now showing any example TOC entries whereas in a new template they are white.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 18, 2024 Jun 18, 2024

Copy link to clipboard

Copied

That is strange. Below is not. Do you think this is a bug in the system or do we have to use a different color template you thinking? 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 18, 2024 Jun 18, 2024

Copy link to clipboard

Copied

Neither. I think it is something in your project, hence asking to see it. 

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 18, 2024 Jun 18, 2024

Copy link to clipboard

Copied

Need me to export the parent project again, URL  and/or export the child as well?

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
RoboHelp Documentation
Download Adobe RoboHelp