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Question

Robohelp 2022 Merge Project TOC Dropdown Color Not Changing

Forum|Forum|1 year ago
June 17, 2024
11 replies
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I need some help on my issue. I am working in the New IU 2022 Robohelp, Merge Project, Template is BlueLagoon. My issue is when I click on one of my child projects within the TOC Merge Project and dropdown one of the pages within that child project and it's blue like I clicked on the page. I'v e tried going in BlueLagoon, edit, Home page and Topic Page changed some of the coloring and it's still blue. I'm not sure if I explained it correctly.

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Peter Grainge

Community Expert

@Kayla5FEF The problem proved to be a corrupt template. Creating a new one fixed the problem.

________________________________________________________

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Peter Grainge

Community Expert

You only sent the template before. This time I need you to zip up the whole parent project and send that, not attached to an email. I don't need any child project.

Before you do though, try this. Create a copy of the parent TOC and in the copy delete the merged projects. Then just generate that to a different folder. Does it still have the problem? If it does, then send the zipped copy of the whole project.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Peter Grainge

Community Expert

Hmm. So it's OK in the editor, just not when you generate.

First check this setting.

If that's not it, can you share the project? If you can, then see the Contact page on my site and send the project as instructed there. Do make sure you include a link to this thread and please do not email the project direct.

For this you cannot email it. You will either need to use one of the services I suggest or get it on one of your servers with a download link.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Peter Grainge

Community Expert

The template editor shows the structure of a TOC, not your actual TOC.

Just screenshot the topic page in the template.

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

K

Kayla5FEFAuthor

Known Participant

Yes, however when I generate my project that blue appears in the TOC. However in my TOC preview it doesn't show the the White. Below is the generated one and the Robohelp preview TOCs. The users can't see the blue and I need to get rid of that.

K

Kayla5FEFAuthor

Known Participant

The lettering that is in blue on that first TOC I haven't clicked on any of those. When I dropped down they were already blue and that's an issue for our users

Peter Grainge

Community Expert

Please post an image of the Home Page and Topic Page tabs in the template editor.

The topic page is not showing a dummy TOC in what you sent me.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

K

Kayla5FEFAuthor

Known Participant

what does a dummy TOC mean? and how do I add it?

Peter Grainge

Community Expert

Content removed. Ignore what I had said. Back later.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Peter Grainge

Community Expert

Hover the mouse over the Blue Lagoon text and you will see the three dot menu.

Click Export and save the file somewhere. Then email it to me.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

K

Kayla5FEFAuthor

Known Participant

I exported the parent project and it's a .skz and it says that it's not supported when I tried to attach it in an email

Peter Grainge

Community Expert

If yes, export the template and send it to me. Use the email address on my Contact page and attach it to the email.

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

K

Kayla5FEFAuthor

Known Participant

When you say export the template, do you mean send you the URL or what am I suppose to send? Sorry about that I'm relatively new to this software.

Peter Grainge

Community Expert

Sorry to labour the point but set separately for each level?

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Peter Grainge

Community Expert

Is this where you have edited the font colour? It looks as if you have only edited one level.