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Skip to Main Content Link gives Forbidden error

Community Beginner ,
Mar 24, 2025 Mar 24, 2025

I generate help using the Studio Frameless Skin as my starting point using RoboHelp 2022.  For some reason, the Skin to Main Content link produces a Forbidden error when selected from the server.  The link works correctly on my local computer.  Any ideas on how to fix this?  

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Community Beginner ,
Apr 11, 2025 Apr 11, 2025

@Peter Grainge I met with Adobe today regarding this issue.  They were curious what process you used to get the help files on the Linux server.  They are trying to see if the issue is how we have deployed our help, and I don't think that is the issue.  I think it is an issue with their code, since you experienced the same issue.  They do not have a Linux environment to test the issue. 

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Community Expert ,
Apr 11, 2025 Apr 11, 2025

I simply used thé Publish feature in the normal way.

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

  

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New Here ,
Sep 23, 2025 Sep 23, 2025

Were you able to get a resolution from Adobe? We have the same issue (and the same ADA requirements). Ours is an Apache server, not a Linux server, however. I also suspect it is an issue with their code.

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Community Expert ,
Sep 23, 2025 Sep 23, 2025
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@ann34039309mtf7 provided you are up to date on your patches and it's still not working, I suggest you ping the RH folks too and point at this thread.

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