Download Error in adobe stock

[chrystinah48968508]

Afternoon, I have an on-going issue with downloading "Stock". I have CC+Stock. When I attempt to download an image I get the following - 

Does anyone know what is causing this? Thanks in advance.

 

 

[tfr_hlx_pt]

Hello,

is Adobe Stock down?

I'm trying to download some images, I still have over 900 crédits, and it's giving me a pop up error when I download an image.

Plus, the website is looking a bit disconfigurated...

My team colleague is also having the same issue. 

Please see the attached images.

Anyone facing the same problem?

Thanks in advance

[Liza5C0C]

Hello @tfr_hlx_pt! Are you still facing this issue? 

[tfr_hlx_pt]

Hello, 

not anymore.

all seems ok for now.

[Kevin Stohlmeyer]

Same here.

[Abambo]

It did just now work for me. System status shows no issues, except for Experience Cloud.

[Kevin Stohlmeyer]

Confirmed working as of this morning. Was an issue most of the day yesterday.

[Riya123]

hi @chrystinah48968508 - our team is actively working on fixing this soon . Meanwhile can you try licensing and downloading this asset from the search results page. 

[Kevin Stohlmeyer]

@Riya123 I believe this is no longer an issue. @chrystinah48968508 can you confirm?

[chrystinah48968508]

We’re good. Thank you