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Image is poor quality and isn't what it says

New Here ,
Nov 21, 2023 Nov 21, 2023

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I am new to adobe stock but have had some real issues with quality that you cant see in the preview.  I downloaded what is supposed to be a seamless pattern 625123758. The colours on the house  and little tree are different where the image meets and the trees are not correct.. How do i get a refund of my credit on an image not made for purpose or report it in some way?

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correct answers 1 Pinned Reply

Adobe Employee , Nov 21, 2023 Nov 21, 2023

Hello @tracy5920, I see the issue you're referencing and I've added a credit back to your account. Thank you for the report and sorry for the problem with the vector.

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Community Expert ,
Nov 21, 2023 Nov 21, 2023

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You reported it here. That's the right place. You just need for @Contributor1 to chime in and to check your findings. Good luck.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Nov 21, 2023 Nov 21, 2023

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Thank you!

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Adobe Employee ,
Nov 21, 2023 Nov 21, 2023

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Hello @tracy5920, I see the issue you're referencing and I've added a credit back to your account. Thank you for the report and sorry for the problem with the vector.

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New Here ,
Nov 21, 2023 Nov 21, 2023

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Thank you!

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