A Simple Request from Adobe Stock and our Community Experts.

[Usman34550979leye]

Ever since I came on Adobe Stock as a Contributor and joined Adobe Stock Contributors Community, I am continously observing that the cases of account suspension are increasing day by day.

When a new Contributor join as an Adobe Stock Contributor, He/She starts uploading assets. Then he discover that he can submit only 50 images for review, and the review time is 4 weeks. He waits patiently, opening contributor dashboard everyday and waiting for any activity. After 4 weeks when he see that the images aren't reviewed he contacts Adobe Stock Support from where he gets answer that the images will review in 8 weeks. After few more days and weeks his images get reviewed after a month and a half. Now he gets his first sale which motivates him to upload more. But the thing that he have to wait more 2 months gets him de-motivated. But he uploads and uploads. and after the 2nd or 3rd review his reviewing limit increased by 500 images. And after this process again and again some builds their portfolio strong enough after very very patient wait of 2K assets or 3K or 5K assets maximum. In between of this process he also gets his first payout after 25USD. Which makes him believe on this hustle. Then after sometimes he instantly gets very good sale on a day and when he requests payout. He got permenantly suspended. This thing makes the contributor very stressed and angered. As obviously if a person have given time to their portfolio for half a year or for a year and he got banned without any notification from Adobe. This will give him a shock. Then these contributors contacts with support team and they don't reply. Or if they replies, it's very late. Now there's no hope for him. His hardwork and consistency of a year or half is gone. The compony is not replying. So, they come at Adobe Stock Community and when they see other posts of contributors. Whoose account is also blocked. His complete hope goes off. This is the story of every new contributor with little ups and downs.

The reason of describing this whole thing is to make you guys realise that in how much stress and fatigue that person would be. I know for the submission times that Adobe is revieweing thousands of images everyday and recieving that much images everyday. This problem has been now accepted by the contributors and they wait patiently for it. But the thing is Adobe is not co-operating with Contributors. And the contributors feares when he earns more. Isn't that alarming?

So my simple request from Adobe is that they should also work for their contributors. Especially when thousands of contributors are appearing. They should feel the pain of their contributors. There are very few who increase their sales illegally, other than that the contributors are legit and don't do fraudlent activities. And they got ripped off from your algorithms. 

I know community experts will say that we can't do anything here. And you are not talking to Adobe Here. Which I know. I just want you guys to upvote this post more and more so they notice it. 

The request from our Community Experts is that you guys do really hard work to entertain every type of question but the thing is that if you stay humble with these contributors who are really depressed as I mentioned above, So they will get some hope. Our few Community Experts (I will not mention) are somewhat harsh. If they give only hope and stay humble with these contributors, they will feel good. Even though they are talking against Adobe.

Thank You.

[Abambo]

Absolutely agree. Just I'm hope that all blocked ones was blocked by real reasons (cheating). But the worst thing (and the only one I think real problem) this is lack of an accurate and understandable answer about the reason for the blocking.

By @JuliO111

Most people getting blocked know well, why they got blocked. And Adobe answers them, when they ask for additional information, but a lot do not want to get the truth.

It's like police stopping you, because you were above the speed limits. Many people simply won't aggree that they are in error. It's always the police's fault, because they just pointed their speedmeter towards your car. 

I also noticed that the community on this forum is unfriendly towards several topics at once (of course it is AI first (...)

By @JuliO111

Of course not. There are some of the regular participants here who submit exclusively generative AI and they have great tips to beginners. But I personally don't think that generative AI produces the results that it should and that there is too much scrap in the database. As a stock customer, I avoid generative AI. But you may find bias here against generative AI submitters, because you mostly find questions about generative AI assets in these days.

But I was surprised how much you can read here in a day or two in a disrespectful tone towards newcomers especially. This is passive aggression everywhere, bullying of newcomers. Everything that needs to be said in a response can be said without humiliating the individual. But 50% of participants prefer otherwise. I won’t hide it, I’m not an angel either and rude sometimes. Just I noticed that. 

There is no truth in a hostile environment, even if you all consider yourself smart.

By @JuliO111

Some forum participants are more picky than others. I, as an example, won't say that a picture is beautiful, if it isn't. I do not have the time for that. You ask a question, you get a qualified answer and sometimes that answer is simply a list of links to the manuals. And no, not all answers, even from Experts, are correct. That's the human factor in that. 

[JuliO111]

You are right in general, of course I understand it.

[Anukul76038279]

I am damn sure, something wrong with the Adobe contributor except all platforms. My account is banned with no reasons even they didnt mail as well nor reply anything.

I am asking Adobe, why they are doing this?

Please reply

[Jill_C]

You will receive no reply in this forum which is not monitored by Adobe employees. Use the contact us link on your account page to request a status update from Adobe. 

[Nancy OShea]

My account is banned with no reasons..

By @Anukul76038279

============

There is always a reason.  Suspicious account activity is the most common reason:
1) Unusual sales or refunds.
2) Use of protected Brand Names -- including titles, keywords or descriptions.
3) Content spamming. Using multiple accounts to artificially boost sales or bypass submission limits.
4) Complaints / 'Take Down Notices' from customers or 3rd parties.
5) Violation of Stock Contributor Terms. See below.
https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html

Contact Stock Contributor Support: https://contributor.stock.adobe.com/contact
This matter is solely between you and Adobe Stock, not fellow Contributors in this user-to-user community.

Be patient. The investigation may take several weeks. Check your email spam folder.  If requested, provide additional information directly to Adobe Stock. Work on other projects. Submit content to other stock services.

Good luck.

[Anukul76038279]

Can i get the bonus of adfly AI?
Plz let me know

[Jill_C]

No one here in the user community knows whether you are eligible for the Firefly AI bonus. You'll just have to wait and see.

[Abambo]

Can i get the bonus of adfly AI?Plz let me know
By @Anukul76038279

Adfly or Firefly? Any contributor bonus program is exclusively Adobe's decision, based on the conditions laid out by Adobe. There is nothing this community can do for you to allow that.

But you could pay attention to the thread you are posting in. I will lock this thread now.