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Account Blocked

Guest
Jan 27, 2022 Jan 27, 2022

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Hello,

Recently mi adobe stock account was blocked with the message "Your account has a validation status issue. You should Contact us." 

I just checked mi email and found a message for Adobe stock contribuitor telling me that my account has been blocked.

Actually that's very extrange for me because I've been working as a contribuitor for more than 2 year and I've more than 2500 assets in my portofolio. with no problem in all that time.

I already wrote an email to contributor support with no answer, checking my spam box and sending 2 messages to "contact us" form.

Please I need help with that issue 

thank you so much

 

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Contributor critique , Contributors , Fotolia , Troubleshooting

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correct answers 1 Correct answer

Community Expert , Jan 27, 2022 Jan 27, 2022

A blocked account usually means something bad happened.  Either you violated Adobe Stock's Terms or someone has filed a complaint against you. In any case, fellow users in this public web forum can't help you.  This is a private matter between you and Adobe Stock.  If you need to, consult an attorney for legal advice.

 

I'm locking this discussion now.  Best of luck.

 

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Community Expert ,
Jan 27, 2022 Jan 27, 2022

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A blocked account usually means something bad happened.  Either you violated Adobe Stock's Terms or someone has filed a complaint against you. In any case, fellow users in this public web forum can't help you.  This is a private matter between you and Adobe Stock.  If you need to, consult an attorney for legal advice.

 

I'm locking this discussion now.  Best of luck.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Jan 28, 2022 Jan 28, 2022

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Adobe IS responsive to such messages. The "contact us" form is the correct way to contact Adobe.

ABAMBO | Hard- and Software Engineer | Photographer

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