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Anonymous
January 28, 2022
Answered

Account Blocked

  • January 28, 2022
  • 2 replies
  • 596 views

Hello,

Recently mi adobe stock account was blocked with the message "Your account has a validation status issue. You should Contact us." 

I just checked mi email and found a message for Adobe stock contribuitor telling me that my account has been blocked.

Actually that's very extrange for me because I've been working as a contribuitor for more than 2 year and I've more than 2500 assets in my portofolio. with no problem in all that time.

I already wrote an email to contributor support with no answer, checking my spam box and sending 2 messages to "contact us" form.

Please I need help with that issue 

thank you so much

 

This topic has been closed for replies.
Correct answer Nancy OShea

A blocked account usually means something bad happened.  Either you violated Adobe Stock's Terms or someone has filed a complaint against you. In any case, fellow users in this public web forum can't help you.  This is a private matter between you and Adobe Stock.  If you need to, consult an attorney for legal advice.

 

I'm locking this discussion now.  Best of luck.

 

2 replies

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
January 28, 2022

Adobe IS responsive to such messages. The "contact us" form is the correct way to contact Adobe.

ABAMBO | Hard- and Software Engineer | Photographer
Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
January 28, 2022

A blocked account usually means something bad happened.  Either you violated Adobe Stock's Terms or someone has filed a complaint against you. In any case, fellow users in this public web forum can't help you.  This is a private matter between you and Adobe Stock.  If you need to, consult an attorney for legal advice.

 

I'm locking this discussion now.  Best of luck.

 

Nancy O'Shea— Product User & Community Expert
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