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Adobe stock contributor - error message when trying to upload.

New Here ,
Mar 05, 2024 Mar 05, 2024

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Hi. I've not had trouble uploading photos previously but now I'm getting a message the says " Unable to upload all files. All of the files in your selection are unsupported by adobe Stock and hence cannot be uploaded". I was only trying to upload one image in the first instance. Any ideas why this would happen and how I can rectify it? Thanks in advance. 

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correct answers 1 Correct answer

Community Expert , Mar 05, 2024 Mar 05, 2024

Incorrect file type? File too small?

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Community Expert ,
Mar 05, 2024 Mar 05, 2024

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Incorrect file type? File too small?

Jill C., Forum Volunteer

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New Here ,
Mar 05, 2024 Mar 05, 2024

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Thanks. I tried first in Bridge and got the error message. I then tried to upload an image directly from the desktop to the contributor uploader and the 'too small' message appeared. So problem now solved. Thanks for your reply - much appreciated.

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Community Expert ,
Mar 05, 2024 Mar 05, 2024

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Interesting that you dont get the error message when sending from Bridge. I send all my images from Lightroom Classic, but they're always full size high res photographs, so I've never encountered the problem.

Jill C., Forum Volunteer

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New Here ,
Sep 19, 2024 Sep 19, 2024

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I upload using the web interface. I am very careful when I prepare my submissions, but today I started getting the error "photoName.jpg had upload errors. Learn more about submission." Sometimes I would get the error "your files had upload errors adobe stock." when I tried to upload the same file. The description of the warning was just my file names. After 20 minutes my files that I got the warning for started to come up in bits and pieces. Then I tried it in Bridge and got no error.
I love the Adobe family, maybe there is a technical error in the background. I am writing here for the record.

 

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