Adobe stock sales are not showing, can you help?

[Ali Osman_Yıldırım]

Adobe stock sales are not showing, can you help?

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

[daniellei4510]

I think we need more information. Not showing up where? Are you talking about recent sales or previous ones?

[Ali Osman_Yıldırım]

Sales in the last 1 month

[Jill_C]

You should have received an email daily for sales that occurred on the prior day. Have you received any such emails? If the 12-week trend graph on your contributor page is blank, it means that you haven't had any sales. 

[Ecem_Reklam9478]

Merhaba, ben Ali Osman_Yıldırım, işyerimdeki hesabımdan yazıyorum, Adobe güvenlik açığınızı tespit ettim. Olan şu, anlatayım, önce Adobe contributor'dan jpeg yükledim sonra bu resimleri Adobe Express uygulamasından indirdim, yani dolar kazandım, bu güvenlik açığının çığ gibi büyüyebileceği konusunda sizi uyarmak istedim.

[Ali Osman_Yıldırım]

Products that have been sold are not reflected.

[Ali Osman_Yıldırım]

Products that have been sold are not reflected. I want you to review the transactions in my account

[Nancy OShea]

Products that have been sold are not reflected. I want you to review the transactions in my account

By @Ali Osman_Yıldırım

==========

This is a matter for Adobe Stock Contributor Support, not fellow users in this user-to-user community. 

Contact Stock Contributor Support:

https://contributor.stock.adobe.com/contact

[Moderator merged this discussion with your duplicate post on the same topic.]

[Ecem_Reklam9478]

Hello, I am Ali Osman_Yıldırım, I am writing to you from my workplace account, I detected your Adobe security vulnerability. This is what happened, let me tell you, first I uploaded jpeg from Adobe contributor and then I downloaded these images from Adobe Express application, in other words, I earned dollars, I wanted to warn you that this security vulnerability can grow like an avalanche.

[Abambo]

That is not a security vulnerability, that is a breach of the contributor terms and conditions. You are not allowed to buy your own assets. This will get you banned.

[Nancy OShea]

Stop now.  Your account has been reported for abuse.

[Ali Osman_Yıldırım]

I don't know English, I am writing and sending it to you with a translation, so please excuse me if I write a wrong word.

[Ali Osman_Yıldırım]

Adobe stock sales do not show any lost sales, can you help?

[Nancy OShea]

What do you mean by "LOST SALES?" 🤔

Contributor accounts are routinely monitored for unusual purchases or excessive refund activity.  When suspicious account activity is detected, Adobe usually blocks the account and conducts an internal audit.  No further account activity can occur until after the investigation is closed -- which may take several weeks.

For more details, read Adobe Stock's Submission Guidelines & Contributor Terms.

• https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html
• https://www.adobe.com/go/contributorterms

Hope that helps.

[Ecem_Reklam9478]

Hello, I am Ali Osman_Yıldırım, I am writing to you from my workplace account, I detected your Adobe security vulnerability. This is what happened, let me tell you, first I uploaded jpeg from Adobe contributor and then I downloaded these images from Adobe Express application, in other words, I earned dollars, I wanted to warn you that this security vulnerability can grow like an avalanche.

[Abambo]

This is not a security vulnerability, that is a breach of the terms and conditions of your contributor agreement and will get you banned.

[Ali Osman_Yıldırım]

I am not violating Adobe's terms and conditions. I just tried it and
thought it was a security vulnerability. I let you know.

[Abambo]

Sorry to contradict you. Buying own assets is a violation of the terms and conditions. However, if you bought only one or two assets, I think, but cannot guarantee, that there won't be consequences. Adobe Express gives users access to stock assets for use in Adobe Express. that is by design, and not a vulnerability. Contributors get idemnified for the use of their assets. That's normal. 

Adobe will check your sales activity when you are asking for a payout. I recommend that you do not have many own buys, as that will result in termination of your contributor account. And no, I do not know the threshold that will get you banned. (BTW: your professional account is also attributed to you, so that one can't buy your assets neither.

[Jill_C]

Downloading your own assets is specifically prohibited in the Adobe Stock Contributor Agreement that you agreed to when you became a contributor. Doing so is grounds for termination of your stock account. It's not a security issue.