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AdobeStock review delay

Community Beginner ,
Aug 12, 2024 Aug 12, 2024

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It’s been three months since I uploaded my assets on Adobe, but they still haven’t reviewed my photos. I’ve reached out to the support team via email, but all I’m getting are the same copy-paste responses

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Contributor critique , Contributors , Troubleshooting

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Community Expert ,
Aug 19, 2024 Aug 19, 2024

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Hi @abdullah3517833702yp ,

I'm not sure what is happening. I reached out to them also. I believe it's the same response I received as you, that includes "Files are reviewed manually in the order they are received", which is not reflecting the reality of some contributors receiving prompt file processing, while others are left for up to 4 months. I hope that they will address the issue soon. 

Best wishes

Jacquelin

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