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False Problems with images having excessive "artifacts or noise"

New Here ,
Mar 06, 2024 Mar 06, 2024

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but its an image of a street with severe smoke during an Oregon wildfire. The image is clear and of good quality, the "grain" they're detecting is  smoke in the air. How do I go forward with publishing images like these to stock?

Images attached are very lightly edited in lightroom only. No photoshop or layers/filters. Just the extreme smoke we had for a few weeks.

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Contributors , Troubleshooting

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correct answers 1 Correct answer

Community Expert , Mar 06, 2024 Mar 06, 2024

In the first image there is chroma noise just above the tree line. You can use LRC Denoise feature to address that without affecting the overall smoky effect. Of course, make sure that "smoke", "smoky", "wildfire", "fire", etc. are mentioned in title and keywords. I don't see noise in the second image, but it looks like an image in which a filter has been applied. There is also a logo on the car in the foreground - Sentra. Same advice regarding keywords. 

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Community Expert ,
Mar 06, 2024 Mar 06, 2024

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In the first image there is chroma noise just above the tree line. You can use LRC Denoise feature to address that without affecting the overall smoky effect. Of course, make sure that "smoke", "smoky", "wildfire", "fire", etc. are mentioned in title and keywords. I don't see noise in the second image, but it looks like an image in which a filter has been applied. There is also a logo on the car in the foreground - Sentra. Same advice regarding keywords. 

Jill C., Forum Volunteer

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Community Expert ,
Mar 06, 2024 Mar 06, 2024

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That's not a FALSE problem.  Customers won't pay for poor Stock images caused by atmospheric conditions.

 

 

Nancy O'Sheaā€” Product User, Community Expert & Moderator

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Community Expert ,
Mar 07, 2024 Mar 07, 2024

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The images you posted are too small, you should post the image as submitted.

 

I won't look into those thumbnails more than I did now, as it is basically senseless, however, I did find this:

Abambo_0-1709806175234.png

 

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Mar 07, 2024 Mar 07, 2024

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Ahhh I'm seeing that! I posted the same image but in uploading in the help chat it reduced the quality dramatically

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Community Expert ,
Mar 08, 2024 Mar 08, 2024

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That's not an issue coming up with compression. 

 

And as a fact, Assets don't get bad by uploading here. 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Mar 07, 2024 Mar 07, 2024

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What is the exact header of the refusal? You are cherry-picking from a stock text that may or may not be relevant to your assets.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Mar 09, 2024 Mar 09, 2024

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Wishing I could delete this as I'm getting some intense responses, haha. Was just curious as most of what I upload is quickly exepted and sells quite well!

 

Thank you Jill_C for the answer there! That was the best response!

Looks like my mistake,  I missed a bit of grain!


Uploaded here are smaller quality files as I no longer have the originals though. Photos were taken and uploaded over 4 years ago. Not trying to cherry pick, just shared the primary issue they gave me. 

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Community Expert ,
Mar 09, 2024 Mar 09, 2024

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Oh, Jill's answers are always the best, but except if you have found a way to overcome gravity, my remark is still pertinent.

 

Two things:

  • your assets may have multiple issues, not only one, but they get refused on the first issue seen. Correcting that one and resubmitting will earn you a second refusal on quality issues, with the same stock text.
  • The text you get is not targetted to your picture, but is stock text. You will get that very same text over and over again, even if the refusal is something else than grain.

 

(you can't delete messages here, and there is useful information here. And getting intense responses is no problem.)

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Mar 09, 2024 Mar 09, 2024

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Thank you - glad to be of assistance šŸ™‚   

 

I have found that it is difficult to get smoggy, foggy, misty images accepted. I suppose it just looks hazy and noisy as far as the Moderators are concerned...

Jill C., Forum Volunteer

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