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Files in review for too long?

Community Beginner ,
Mar 23, 2023 Mar 23, 2023

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I submitted many files weeks ago and they have yet to be rejected or approved. I just getting worried as it seems all my files are getting clogged. Please if someone can help me I would appreciate it thank you!

Screenshot 2023-03-23 at 7.32.55 AM.pngScreenshot 2023-03-23 at 7.33.04 AM.png

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Contributors , Troubleshooting

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correct answers 1 Correct answer

Community Expert , Mar 23, 2023 Mar 23, 2023

Honestly, I would wait until you see which ones are accepted / rejected to make sure you are on the right track and producing assets of the necessary quality. Otherwise, you will just be wasting your time. It's always helpful to review the rejects and learn from those so that you can improve future submissions.

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Explorer ,
Mar 23, 2023 Mar 23, 2023

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If they are AI generated, there's a lot of backlog and it apparently now takes up to 2 months to get reviewed.

There has been reports of delays for illustrations too, as maybe they are in the same queue.

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Community Beginner ,
Mar 23, 2023 Mar 23, 2023

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I was not aware of that thank you.  Everything was going normally until this Monday. I will just keep working I guess. 

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Community Expert ,
Mar 23, 2023 Mar 23, 2023

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Honestly, I would wait until you see which ones are accepted / rejected to make sure you are on the right track and producing assets of the necessary quality. Otherwise, you will just be wasting your time. It's always helpful to review the rejects and learn from those so that you can improve future submissions.

Jill C., Forum Volunteer

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Community Expert ,
Mar 23, 2023 Mar 23, 2023

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There is a huge backlog of Generative AI assets to be reviewed, many of them from Contributors submitting hundreds at a time. Apparently Adobe has decided to route these through a separate queue and not to devote additional resources to reviewing them, thus the growing backlog. If you have submitted these types of assets, you can improve your chance of acceptance by ensuring that you have followed all the guidelines for titles and keywords.

Jill C., Forum Volunteer

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Community Expert ,
Mar 23, 2023 Mar 23, 2023

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Feel free to let us know when they are accepted.  It helps us give more accurate timelines when other people ask 🙂


George F, Fine Art Landscape Photographer

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New Here ,
Sep 02, 2024 Sep 02, 2024

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I submitted many files 2 months ago and they have yet to be rejected or approved. I am getting worried as it seems all my files are getting clogged. Please if someone can help me I would appreciate it thank you!

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Community Expert ,
Sep 02, 2024 Sep 02, 2024

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Read some of the other posts in the forum, as this is a frequent topic of discussion. Reviews are running long right now with many Contributors reporting waits of 2 months or longer. No one in the Contributor community knows why. There's nothing you can do to hasten the process. Be patient.

Jill C., Forum Volunteer

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Community Expert ,
Sep 02, 2024 Sep 02, 2024

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No one here can be of help. A lot of contributors are experiencing very slow review times, some as long as three months. 


daniellei4510 | Community Forum Volunteer
---------------------------------------------------------
I am my cat's emotional support animal.

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Community Beginner ,
Sep 03, 2024 Sep 03, 2024

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Personally, I think that if you upload too many similar pictures and they are recognized as spam, 
the review process will be slower. I only upload hand-drawn illustrations,
and I uploaded about 2,000 illustrations two years ago
and have been inactive for about a year. About two months ago,
I uploaded 20 pages a day again, and at that time, they were all reviewed on the same day or the next day.
However, perhaps out of greed or a mistake,
I uploaded some pictures that could be recognized as similar to me,
and the pictures that looked similar were neither approved nor rejected,
but remained. Since then, there has been no review for about a month.

 

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Community Expert ,
Sep 03, 2024 Sep 03, 2024

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If you have submitted images which you know to be similar or identical to other assets in your portfolio you should delete them, and not wait for them to be reviewed. Too many similars on your account can result in account suspension.

Jill C., Forum Volunteer

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Community Expert ,
Sep 03, 2024 Sep 03, 2024

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LATEST
quote
I uploaded some pictures that could be recognized as similar to me, 
and the pictures that looked similar were neither approved nor rejected,
but remained. Since then, there has been no review for about a month.

 


By @? ??

As @Jill_C suggests, you should delete assets that are similar to assets you uploaded before. The rule states that you can have up to3 variations of a theme. You will need to check the rules for more information. https://helpx.adobe.com/stock/contributor/help/similar-vs-spamming.html

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Sep 03, 2024 Sep 03, 2024

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The expected waiting time is 8 weeks as advertised. So 16 days is well in the standard waiting time.

ABAMBO | Hard- and Software Engineer | Photographer

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