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Hello,
I just started with adobe stock and uploaded an image 7 days ago. How does it usually take until a contribution is reviewed/approved? Maybe there are problems - file ID = 122966999
thank you for answer
Hy cocoonaw
Please have a look to this thread:
How long i must for a review of my Pictures?
MatHayward - 04.10.2016:
"...Content is reviewed manually in the order it is received. The wait time will vary based on the number of images in the queue. Currently the average wait is between 3-5 days. ..."
...but i think 7 days is still okay.
best regards,
Mario
@Ivan, there was a problem with your account that was preventing your images from going into the queue. I have corrected this for you so your content should be checked soon.
Kind regards,
Mat Hayward
"I am having the same issue. its been longer than 18 days . I forgot to add a release to one of the images, is there a way I can fix that ?"
You have not completed the account information in your Fotolia account. You will need to complete your profile and verify your email address before the account can be validated and your content can be reviewed.
-Mat
Hi Deemak,
Content is reviewed manually in the order it is received. The wait time will vary based on the number of images in the queue. Currently, the average wait is between 3-5 days.
Feel free to update this thread in case of any additional query.
Regards,
Twarita
The average wait for review is between 3-5 days. This time varies based on the number of images in the queue as files are reviewed manually. I have confirmed your uploads are properly indexed and submitted so you should see results in the next day or two.
For questions about taxes email adobetax@adobe.com
Kind regards,
Mat Hayward
As you can read from the correct answer, 5 days may be normal, and it can be longer, especially when there is a high number of assets to be reviewed. I also assume, that sometimes assets get relayed to a supervisor, when the moderator is not sure, what to do.
Chat is for Adobe customers and not for contributors. Contributors can get help via Contributor Support: https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html. Adobe answers via e-mail, so watch your spam. And do not se
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Hi there,
I upload a file on the 15th. 8 days ago. could you please check on it.
#184757409
Thanks
Greg
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It's online now.
Thanks
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already 29 days ago but still no
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Hi
I have filled out my tax form but my photos doesn't seem to be searchable on the stock website. Could I have this researched please? Thanks.
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Hi, can you check my account too? It's been one month since upload. Thank you!
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Hi Mat,
I also started with adobe stock recently and while most images do get reviewed within 2-3 days, seams like there are couple that are "stuck". Could there be an issue? Specifically - File ID: 188617576 and File ID: 189219370
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If you are having trouble with your account, please submit a ticket via the Adobe Stock Contributor Portal by clicking the contact us link at the bottom of the page.
Thank you,
Mat
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Me too waiting for approval please review my file thanks
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Hi,
the review of the images usually takes between 1-7 days depending on the upload volume. If your pictures are not selected it can also be due to missing information about your account (not verified ID or something like that...)
If your pictures were not selected during this period, then write to contributor-support@adobe.com
Greets,
v.poth
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You had not yet submitted an ID card for review. This is required before your submitted content is added to the moderation queue. I see you have uploaded an ID today. It has now been validated so the 1 image you uploaded is now in the moderation queue and should be checked in the next 3-5 days.
regards,
Mat
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Hi Mat, it seems that my images got stuck to. I uploaded it 3 days ago,File ID: 202760660 Thankyou
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Hi Jesica,
Content is reviewed manually in the order it is received. The wait time will vary based on the number of images in the queue. Currently, the average wait is between 3-5 days.
Appreciate your patience.
Regards
Twarita
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Hi Mat, it seems that my images got stuck to. I uploaded it 18 days ago, File ID: 203978787 Thank you
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Hi,
this is not a normal processing time for the selection. I think there might be a problem with the verification of your account. Here you should contact the contributer support.
If you use the search function of the forum, you will find comparable questions and answers.
Greets,
v.poth
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The file is now online Augustas.
-Mat
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Hello all!
I am having a similar problem:
I have uploaded a couple of photos and have been waiting for many weeks for them to be reviewed. I have contacted support a few times with no answer.
File ID: 219436769
Thank you so much for the help!
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If the file is for more then a week in the review queue than something went wrong.Did you use this way to contact support:
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I did. Some photos have been there for 24 hours and some for much longer than that.
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I suppose that MatHayward will intervene soon and tell us what happened with the pictures stuck in the pipeline.
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Hi,
I am also new to adobe stock. I already uploaded 15 stock videos that were approved but when i do a search in the general stock footage I do not see my videos. I searched all 100 pages for this video I.D: 245199811 but didn't see it.
How do I know when my stock footage is online for sale to the public?
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You can see the file online here: Stock Video of barbequing meat on the grill at Adobe Stock | Adobe Stock
When searching in Adobe Stock be sure you are using keywords you have listed specifically. Other search terms including the title do not work in Adobe Stock search.
-Mat Hayward
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Hello,
I just started with adobe stock and uploaded an image 7 days ago. How does it usually take until a contribution is reviewed/approved? Maybe there are problems - file ID = 247474537
How do I know if there is a problem? Should I submit again?
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No, you should not submit again. But as you are new, have you been accepted as a contributor? Maybe there is a problem? Scan your mails (and the spam folder) for messages.
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No, there are no issues with my account. I received all emails including the email containing "Thanks for becoming an Adobe Stock contributor. It’s easy to upload and start selling your content."