Participant

Answered

How long does the review usually take?

Forum|Forum|9 years ago
October 14, 2016
22 replies
25216 views

Hello,

I just started with adobe stock and uploaded an image 7 days ago. How does it usually take until a contribution is reviewed/approved? Maybe there are problems - file ID = 122966999

thank you for answer

Contributors

This topic has been closed for replies.

Correct answer Abambo

As you can read from the correct answer, 5 days may be normal, and it can be longer, especially when there is a high number of assets to be reviewed. I also assume, that sometimes assets get relayed to a supervisor, when the moderator is not sure, what to do.

Chat is for Adobe customers and not for contributors. Contributors can get help via Contributor Support: https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html. Adobe answers via e-mail, so watch your spam. And do not send twenty messages in a short time. Allow Contributor support to answer to your first message!

And allow the Adobe Contributor support for not responding on the week ends and alloww moderation to take place on work days.

Show previous replies

jakub_curik

Participant

Hi, can you check my account too? It's been one month since upload. Thank you!

AndreasC81

Participating Frequently

Hi

I have filled out my tax form but my photos doesn't seem to be searchable on the stock website. Could I have this researched please? Thanks.

U

umarsuyuti

Participant

already 29 days ago but still no

C

chapelphoto

Inspiring

Hi there,

I upload a file on the 15th. 8 days ago. could you please check on it.

#184757409

Thanks

Greg

C

chapelphoto

Inspiring

It's online now.

Thanks

AndreasC81

Participating Frequently

Hi

I'm also new to Adobe Stock and found this thread. I have three photos up for review since three days so there has not been much time for you to review it, I understand that.

I would just like to verify with you that everything is ok with my account or if something is missing.

I have some questions regarding taxes, Where can I get answers on that matter?

Thanks

MatHayward

Community Manager

The average wait for review is between 3-5 days. This time varies based on the number of images in the queue as files are reviewed manually. I have confirmed your uploads are properly indexed and submitted so you should see results in the next day or two.

For questions about taxes email adobetax@adobe.com

Kind regards,

Mat Hayward

AndreasC81

Participating Frequently

Thank you

D

DeemakDS

Participant

Oke, thanks for the reply !

D

DeemakDS

Participant

Hi, Mat.

I am upload an icon set in the last 2 days ago, but not review yet

twaritar3263062

Community Manager

Hi Deemak,

Content is reviewed manually in the order it is received. The wait time will vary based on the number of images in the queue. Currently, the average wait is between 3-5 days.

Feel free to update this thread in case of any additional query.

Regards,

Twarita

L

Lucasdr

Participant

I'm also with a picture uploaded for 10 days without approval. Is there something wrong?

MatHayward

Community Manager

I checked your account and see that you uploaded and submitted 3 images earlier today. No previous uploads are showing in your accont.

-Mat

I

IVAN VIEITO GARCIA

Participant

I uploaded several pictures, among them this File ID: 122883024 21 days ago, and i haven't received any answer. I have uploaded 218 pictures the last one 18 days ago, and i don't know how many days you use to show in my portfolio.

Thank you.

MatHayward

Community Manager

@Ivan, there was a problem with your account that was preventing your images from going into the queue. I have corrected this for you so your content should be checked soon.

Kind regards,

Mat Hayward