I cannot access to my contributor account

[MD AKIB26538509slne]

please help me i can not access my contributor account. it's loading. if i use VPN any issues in my accounts?

[RALPH_L]

Everything is fine. Please retry.

[MD AKIB26538509slne]

still not log in, i am from Bangladesh please suggest me what can i do now? i can not log in my account 3 days

[Abambo]

Try on a different device. 

Check these Adobe endpoints for accessability: https://helpx.adobe.com/enterprise/kb/network-endpoints.html

[MD AKIB26538509slne]

i try many devices also mobile data same problem. if i use VPN any problem with my account? Ban or anything else?

[Jill_C]

You wouldn't get a "site can't be reached" error message if your account has been banned. 

[MD AKIB26538509slne]

i can access my account when i connect VPN, the issue is only from Bangladesh 

[Nancy OShea]

Contact Stock Contributor Support directly about account matters.

https://contributor.stock.adobe.com/contact

[Abambo]

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@MD AKIB26538509slne wrote:

i can access my account when i connect VPN, the issue is only from Bangladesh 

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This indicates a blocking by a firewall. If you can connect to your account via VPN you are passing by any firewall that may be set up by you or your company or your internet provider to access this site.

[MD AKIB26538509slne]

i can access my account when i connected VPN but without VPN, not access it. but today sometimes i can log in to my account, i also contact support they are looking for a solution to this problem

and Thank you for your suggestion 

[Abambo]

The problem is somewhere between you and Adobe. As I said, most probable causes are a badly configured firewall or DNS.