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I'm an Adobe Stock contributor. I didn't receive the new redemption code. My program ends on March 1, this is very little time. By all criteria adobe, I should get a new code. How can I get a new redemption code? Thanks.
No one here in the forum can help with this request as we do not have any insight into your account. You should email Adobe directly:
contributor-support@adobe.com
As of my information, all the codes have been distributed. If your account was not considered, there was a problem with the account and that needs to be checked.
To contact contributor support, the best is not to e-mail them directly, but to use the method described here: Need help? (Stock Contributor Support). As this will be sent from your account via a form, and not from your e-mail system, the chances are greater to get a fast answer. Contributor support answers by mail.
The mail address
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No one here in the forum can help with this request as we do not have any insight into your account. You should email Adobe directly:
contributor-support@adobe.com
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Thanks, Jill_C, I'll email them now
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As of my information, all the codes have been distributed. If your account was not considered, there was a problem with the account and that needs to be checked.
To contact contributor support, the best is not to e-mail them directly, but to use the method described here: Need help? (Stock Contributor Support). As this will be sent from your account via a form, and not from your e-mail system, the chances are greater to get a fast answer. Contributor support answers by mail.
The mail address is for emergencies, where the contributor has no access to his account.
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Thank you for your reply, I received the blue banner and my new code today).
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Great to hear, and thanks for the feedback.
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I got the code today, maybe because my previous subscription ended today too, I don't know if it's related. but in any case I got the blue banner today and I was able to activate the code
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Thank you for your reply, I also received the blue banner and my new code today),
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I don't know if it's related.
By @thibaultr20691496
No, you can use your redemption code on top of a subscription of the same type, and the subscription just extends for one more year.
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