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Hello Dear , I hope this message finds you well. I'm reaching out for the first time seeking urgent assistance. I am stock contributor . I recently made a PayPal payout request . Unfortunately, myPaypal account is now limited due to a verification issue. To avoid risks, I'd like to cancel the PayPal payout . I already sent a messege from contributor contact us , but not yet get any reply or update . How to contact with support directly via messege or call ?
It's not possible to cancel a payout request. You will need to contact contributor support, and hope that they can cancel it for you, or you will need to wait for PayPal to refuse the incoming funds and for Adobe to credit you back.
https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html
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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.
<"moved from enterprise and teams">
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It's not possible to cancel a payout request. You will need to contact contributor support, and hope that they can cancel it for you, or you will need to wait for PayPal to refuse the incoming funds and for Adobe to credit you back.
https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html
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Thank you @Abambo , I alrady contact with them but not yet get responce . Hope it will solve fast .
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Contributor support is currently highly solicited so they are not very fast. Your issue will be solved one way or the other.
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Thank you for your support. It really helps me
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You're welcome.