image had upload errors. Learn more about submission

[Muhammad38387294zj72]

Hello,

I am trying to upload images to approval proces into Stock Adobe.

However uploads always fails with folloing message:

image had upload errors. Learn more about submission

Images are in PNG and JPEG format, larger then minimum and smaller then maximum size.

Anyone can help with this?

[PixelHD]

I'm having the same issue. It appears to be on Adobe's end. 

[Vision350771902ejx]

This issue was already mentioned here yesterday by a contributor, and it seems to be an Adobe problem since it is a general issue that several contributors are experiencing. I have been struggling for 2-3 hours to upload some Halloween images, and I hope the technical team will address this issue. I assume it’s not a very serious error that cannot be resolved

[Nancy OShea]

Try using another browser that accepts scripts & pop-ups. Also disable VPN if you use one.

[Vision350771902ejx]

I’ve been trying continuously for 2-3 hours on 3 different browsers, and nothing works; it simply isn’t functioning. I haven’t tried yet from my mobile phone.

[MNVSTOCK]

FTP was the solution for me for many files. You can try it too. But the browser still doesn't work.

[Vision350771902ejx]

I don’t have this FTP option, unfortunately.

[MNVSTOCK]

If you are using a computer, it is very simple with the Filezilla application.

[Vision350771902ejx]

This option is not available in my account; I think it is only available for certain people. I don't know the username and password for logging in, and the FTP address is not displayed anywhere.

[Nancy OShea]

Videos are SFTP only.

Use the drag & drop tool in your Contributor portal to upload JPG, PNG or vector graphics.  See details below:

https://helpx.adobe.com/stock/contributor/help/uploading-content.html