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We want to remind you that any generative AI assets submitted to Adobe Stock must adhere to the Generative AI Guidelines. Violations to these guidelines lead to content rejections or account termination.
Very important:
Thank you,
Mat Hayward
To repeat:
In this context "property" means buildings, cars, boats - the type of property that would require property releases if they were real. It isn't really necessary to check that box for furnishings, but I don't think it will earn the image a rejection.
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There are also phrases to avoid when creating AI prompts. For example, "award winning photo." This is practically an invitation to create an image or images almost identical to an actual award winning photo already in existence. While other words or descriptions in the prompt might randomize the results enough not to emulate an actual award winning photo, its still good practice not to be too precise or specific when creating photo realistic AI.
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Indeed. I was creating some illustrations and refering to Pixar style, even though characters were fictional and not used by Pixar itsels got myself suspended and waiting for two weeks now with no response. So certainly make sure not to refer to any IP in title, description, tags etc... 🙂
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After a 3-week-long lockdown, I've noticed a significant decrease in sales, more than threefold. Is there hope that they will recover at least to the previous level?
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Probably, but it will take time since your previously sold assets have moved down in the search algorithms that show Buyers recent sales.
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I have submitted content (some backgrounds) that is NOT made with AI and it has been rejected, reason: Undeclared generative AI content.
I don't know how to fix this, or how to prevent it ?
Thank you!
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Sadly you can't. Adobe probably has unprecedented onslought of AI generated images and do not have processes how to cope with that. So any time any of moderators under extreme load misclicks or misinterprets.
In your case just move on, i reckon you account was not blocked. My account got blocked with over 15000 approved assets on it month and a half ago. Since then i have not received any status update. Not to mention money i had in my account that i have not withdrawn.
So consider yourself lucky for now.
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OMG, your case is more extreme and unfair.
I know we're in the AI boom, but I think we contributors are getting hit hard:
Lower sales, mistake and rejection for whether or not it is content made with AI, in your case blocked profiles, delay in content approval.
These changes are very heavy.
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Yes, i could suspect sales droping but we as creators will adapt, just need to learn and innovate.
The most painful part is not that it was blocked itself however, but the attitude from Adobe Stock support team where creators dedicating so much time to content creation get cancelled without any single warning or any kind of explanation. Just pure ignoring silence. Especially after all these years of being a loyal customer of their usually amazing products.
That is really unpleasant even though i understand the immence load they must encounter now. A huge company such as Adobe should have a contingency plan for this as it was easily foreseeable.
As for mistakes we made, ofc, we are just humans, we made, make and will make mistakes always. But there is clear distinction where user behavior is intentionally exploitative and where it's simple overlook or lack of attention to rapidly changing rules Adobe is imposing.
I love youtube rules, where you get several strikes and time to improve before you account hats terminated. Wish Adobe can take a good example. Would really hate to part with this company on such terms as it is now.
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and even after the lockdown, the level of income drops 3 times and it is unknown how long this will last. the punishment for making a mistake in a direction that is new to everyone is incredibly severe. Too bad Adobe doesn't read this.
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Funds are withheld on suspended accounts, because if Adobe finds that the sales for which you were paid are a result of fraudulent activities, such as stolen credit cards for which Adobe will not be paid, those sales will be deducted from your account. Also, per the stock Contributor Agreement , if Adobe finds that you have violated the conditions of the agreement, they have the right to withhold the funds and close your account.
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I am not saying that Adobe should not do that on fraudulent accounts. They absolutely must watch their business for any exploits of that kind.
I am talking about my personal case and many other cases that resemble mine (i can not 100% attest for accounts of other createors though ofc).
I did nothing fraudulent, maybe a few one too many similar images (which again from being a content creator and using stock for my workflow i can extrapolate people would love a capability to choose from in their designs).
Yet, my account was suspended with no warnings, no explanations and noone is getting back to me for over 6 weeks now to clear things out. While i suspect why my account was suspended. I probably used "pixar style character" in one of my prompts that ended up in the title by mistake (as Adobe used to encourage putting in promt details in the title). Even though it had nothing to do with actually existing pixar character just stylistic approach that might have trigered IP concerns and i understand that.
Is that enough to block a content creators account while this image might have been simply rejected instead?? IDK it's up for Adobe to decide.
All i am saying i can sit here and extrapolate different version while being sad about how Adobe treats it's contributors, because... Because nobody would even care to give me the actual reason why my account was suspended.
And from Adobe's perspective i understand why. Back in the day when content (especially quality content) was hard to create Adobey would care abour their contributors, as the better contributors you attract the better the revenue for Adobe Stock. Now... content creators are probably too abundant and they simply do not give a f... 🙂
Well getting too emotional here, but it happens so when long lasting relationship comes to an end probably, so i'm sorry. Stock as a business is seeing it's sunset anyway, with all amazing generative tools becoming ever present in any context noone will be paying for stock (gradually over a year or so as people are inertive). Still images fell victim first, audio and video following shortly. So no big deal really just sad, that such a company i held in such a big regard is abandoning this front in such a disgracefull manner.
I just know one thing for sure, that was my last time i was paying for any of their many paid products over the decades.
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In cases where an asset has been incorrectly assumed to be Generative AI, I think you can contact Adobe to get it corrected. Use the contact us link at the bottom of your Dashboard page, but don't expect a quick response. The support team seems to be quite overwhelmed with the extra workload as a result of the massive influx of AI.
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Locking this now. There is no need to clog this thread with validation issues. When you want to refer to this thread, you are welcome to add a link.
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