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my account de-activated

Community Beginner ,
Mar 12, 2024 Mar 12, 2024

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Hi,

Sir
My adobe stock contributor account is de-activated after 1 week, i have n't  received any mail, why my account is blocked without mentioning any reason.

I don't know exactly what the problem is but I believe I have the right to an answer and a discussion
to find out what the problem is and correct the errors.
I have worked for this site for years and have achieved a good level.
If I made a mistake I can fix it without having to block accounts.

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Contributor critique , Contributors

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correct answers 2 Correct answers

Community Expert , Mar 12, 2024 Mar 12, 2024

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

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Community Expert , Mar 12, 2024 Mar 12, 2024

Unfortunately, it seems that Adobe has no alternative way of investigating accounts in which flawed assets or other account violations may have occurred other than to temporarily suspend them. If you have a good history on your long-standing account, there is a good chance that your account will be restored, though it may take some time for them to complete their review.

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Community Expert ,
Mar 12, 2024 Mar 12, 2024

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If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Mar 12, 2024 Mar 12, 2024

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Unfortunately, it seems that Adobe has no alternative way of investigating accounts in which flawed assets or other account violations may have occurred other than to temporarily suspend them. If you have a good history on your long-standing account, there is a good chance that your account will be restored, though it may take some time for them to complete their review.

Jill C., Forum Volunteer

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