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My account is suspended for the third time after requesting to withdraw profits

Community Beginner ,
Feb 08, 2024 Feb 08, 2024

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What is the reason for my account being suspended after submitting a withdrawal for the fourth time, and since then all the data in the payment box has been correct? Why not issue a bug notification without completely suspending the account? Photo sales have reached more than $100, and the site has been contacted more than once, but without any response

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Community Expert ,
Feb 08, 2024 Feb 08, 2024

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You are not addressing Adobe directly in this forum. We have no way of knowing why your account was suspended. You must use the "contact us" link on your stock page and then await a reply from Adobe, which could take days or it could take weeks. 

Jill C., Forum Volunteer

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Community Beginner ,
Feb 08, 2024 Feb 08, 2024

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Unfortunately, there is no response from the site for this account for me, and for another account before, there was no response 

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Community Expert ,
Feb 08, 2024 Feb 08, 2024

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So...you are maintaining more than one account? Or do you keep creating new accounts each time one is banned? This would be reason for another ban.


daniellei4510 | Community Forum Volunteer
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Community Beginner ,
Feb 08, 2024 Feb 08, 2024

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This account was opened one year after the previous account was discontinued 

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Community Expert ,
Feb 08, 2024 Feb 08, 2024

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Well you've admitted here, and on your other post, that you persisted in creating multiple accounts, so it sounds like Adobe is done with you. If you can't play by Adobe's rules, you'll have to try other stock sites to sell your assets.

Jill C., Forum Volunteer

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Community Expert ,
Feb 09, 2024 Feb 09, 2024

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It's not a bug. Suspensions are done, when the account shows irregularities. It has nothing to do with the payment data.

ABAMBO | Hard- and Software Engineer | Photographer

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