My payoner e-mail address has changed. I can't find how and where to update it.

[bboral]

My payoner e-mail address has changed. I can't find how and where to update it.

[Jill_C]

Contact Adobe Stock Contributor Support via the Contact Us link on your contributor page to request the change.

[bboral]

Thank you, I did what you said, I will wait.

[Nancy OShea]

Payoneer is separate from Adobe Stock.

Adobe Stock sends funds directly to Payoneer, not your email address.

Log-in to your Contributor Portal with your Adobe ID & password.

• If you have earned a minimum of $25, the Payout button will be activated.
• Click Payout and choose PayPal, Payoneer, or Skrill.
  https://helpx.adobe.com/stock/contributor/help/getting-paid.html#requestpayment

[bboral]

when I did what he said, the money went to my payoner account where my previous email was registered. i couldn't change my email from here. i wanted to enter my changed email. i knew about the 25 dollars over. i sent an email to the contact us section on the page and asked them to update my payoner email and cancel my previous transaction.

[Abambo]

@Nancy OShea,

The Payoneer account is linked to an e-mail address, and that address is storred with your stock account (apparently this works different from using PayPal, where you enter your PayPal address each time you ask for payement). 

@bboral,

Check this solution: https://community.adobe.com/t5/stock-contributors-discussions/linking-payoneer-account/m-p/13994926#.... You will still need to contact Adobe contributor support to cancel your payout request.

[bboral]

I did that and it didn't work.

[Abambo]

Thanks for trying. As I do not use Payoneer, I can't help further. You'll need to wait for contributor support to answer you. 

when I did what he said, the money went to my payoner account where my previous email was registered

By @bboral

Is your request still pending?

[bboral]

I had an account in the Payoneer payment system, but now I have changed my account to a new one in the Payoneer system and cannot change the address when withdrawing money
how to do it? how to change  data?

[Jill_C]

As indicated above:

Contact Adobe Stock Contributor Support via the Contact Us link on your contributor page to request the change.

[Abambo]

You didn't answer my question. Is your payout request still pending? 

As for how, see here: https://community.adobe.com/t5/stock-contributors-discussions/my-payoner-e-mail-address-has-changed-...

[bboral]

hi

my payment request was withdrawn from my old email. now I am trying incredibly hard to add my new paypal email to adobe stock contributor. shutterstock and getty are so simple, you just write your email and that's it.

[Abambo]

OK, so you have no payment pending and the "only" issue is that you can't change the Payoneer account address. As stated multiple times (here and here and here) you need to contact contributor support and wait for their answer.

(BTW: is it Payoneer or PayPal?)

[bboral]

hi
Yes, I'm waiting. This shouldn't be that difficult.

[bboral]

I did everything that was said and I sent an e-mail to the customer service and I am still waiting for an answer. my new e-mail payoner information has not been updated.

[Abambo]

I did everything that was said and I sent an e-mail to the customer service and I am still waiting for an answer. my new e-mail payoner information has not been updated.

By @bboral

You send an e-mail to customer service? You mean, you made a request on the web for contributor support?

https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html