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I ve been awaiting for more than a month my vectors for review! All them are in zip ! So what do I have to do now?? No support in Adobe Stock any more, no any announcements about changing, etc. Nothing. What to do, please help anybody!
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Many Contributors are waiting over a month for their assets to be reviewed. There's nothing wrong - just a slowdown. Be patient.
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ok, but what to do with ZIP files now? Will they be reviewed or I must delete and upload only eps for now?
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I've never uploaded zip files so I don't know the answer. Perhaps another contributor here knows the answer.
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actually, can't understand you are photographer and answer all questions on the forum, none of vector artists here I think, anyway thank you very much. Hope , somebody will be found to resolve the problem.
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ok, but what to do with ZIP files now? Will they be reviewed or I must delete and upload only eps for now?
By @Maks2Art
Sure, why should they not get reviewed. Zip files are no more supported because Adobe now ignores your JPEG preview file and generates that from your vector data. That behaviour is so, since Adobe did introduce PNG files and generates those for vector files too, if you have a transparent background.
User supplied previews were source of many errors, where the contributor supplied the wrong file for the vector data, and moderation was not sophisticated enough to catch that at the source.
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thanks
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Please, help with the answer, what to do with not reviewed zip vectors? I need help
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You have to wait at least 2 months before you should complain about too long waiting times. The ZIP files are not a problem, but you should have stopped suppling those a long time ago. Adobe did not use your preview for at least a couple of years.
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Relax. Review times can vary from 1 - 3 months, depending on how many other assets are ahead of yours in the wait queue. Time sensitive assets should be prepared & submitted several months ahead of their target dates.
Summer is vacation season. Employees take PTO this time of year. Be patient. Work on other projects while you wait for review.