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My vectors are not still reviewed for more than a month! Now Zip files not supported anymore!

Explorer ,
Jul 13, 2024 Jul 13, 2024

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 I ve been awaiting for more than a month my vectors for review! All them are in zip ! So what do I have to do now?? No support in Adobe Stock any more, no any announcements about changing, etc. Nothing. What to do, please help anybody!

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Community Expert ,
Jul 13, 2024 Jul 13, 2024

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Many Contributors are waiting over a month for their assets to be reviewed. There's nothing wrong - just a slowdown. Be patient.

Jill C., Forum Volunteer

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Explorer ,
Jul 13, 2024 Jul 13, 2024

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ok, but what to do with ZIP files now? Will they be reviewed or I must delete and upload only eps for now?

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Community Expert ,
Jul 13, 2024 Jul 13, 2024

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I've never uploaded zip files so I don't know the answer. Perhaps another contributor here knows the answer. 

Jill C., Forum Volunteer

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Explorer ,
Jul 13, 2024 Jul 13, 2024

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actually, can't understand you are photographer and answer all questions on the forum, none of vector artists here I think, anyway thank you very much. Hope , somebody will be found to resolve the problem.

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Community Expert ,
Jul 13, 2024 Jul 13, 2024

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ok, but what to do with ZIP files now? Will they be reviewed or I must delete and upload only eps for now?


By @Maks2Art

Sure, why should they not get reviewed. Zip files are no more supported because Adobe now ignores your JPEG preview file and generates that from your vector data. That behaviour is so, since Adobe did introduce PNG files and generates those for vector files too, if you have a transparent background. 

User supplied previews were source of many errors, where the contributor supplied the wrong file for the vector data, and moderation was not sophisticated enough to catch that at the source.

ABAMBO | Hard- and Software Engineer | Photographer

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Explorer ,
Jul 13, 2024 Jul 13, 2024

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thanks

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Explorer ,
Jul 13, 2024 Jul 13, 2024

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Please, help with the answer, what to do with not reviewed zip vectors? I need help

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Community Expert ,
Jul 13, 2024 Jul 13, 2024

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You have to wait at least 2 months before you should complain about too long waiting times. The ZIP files are not a problem, but you should have stopped suppling those a long time ago. Adobe did not use your preview for at least a couple of years.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Jul 13, 2024 Jul 13, 2024

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LATEST

Relax.  Review times can vary from 1 - 3 months, depending on how many other assets are ahead of yours in the wait queue.  Time sensitive assets should be prepared & submitted several months ahead of their target dates. 

 

Summer is vacation season. Employees take PTO this time of year.  Be patient. Work on other projects while you wait for review. 

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator

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