Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
3

No one is reviewing and approving submitted images anymore?

Community Beginner ,
Jul 13, 2023 Jul 13, 2023

I have 3 pages of content now that has to be reviewed and this has now taken several months without progress, please hire some more people if you are understaffed, and get around to this soon, otherwise there is really no business in this.

TOPICS
Contributor critique , Contributors , Troubleshooting
3.0K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jul 26, 2023 Jul 26, 2023

I am looking at your account @mrooke and I don't see the long wait on images you called out. Currently, you have 5 images pending review. Four of the five were uploaded and submitted on March 14. They were all reviewed 10 days later on March 24 and found to be non compliant with indexing,. At that time, they were all placed in the Remind To Complete section so you could make the necessary corrections. The images sat untouched in the reminder section until you re-submitted them on July 11. They h

...
Translate
Participant ,
Jul 13, 2023 Jul 13, 2023

I have myself about 15 pics waiting for review, some easily there for over a month. But to my surprise a couple of fresh ones got reviewed in just 2 days. But these were somewhat of a "unique" subject. Perhaps they are selective in what they review (maybe some AI pre-review the subject and if already too many of that subject, they put them on a back burner)? Just a hunch. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 13, 2023 Jul 13, 2023

Adobe Stock Moderators are adding over a million approved images to the database every week, so they're definitely doing their job. The huge backlog and long delays have occurred due to the massive influx of Generative AI assets. If Adobe felt that hiring huge numbers of additional Moderators was economically justifiable, they would surely do so. I suppose that if the majority of AI assets waiting to be reviewed are of high quality, and AI is selling at a high rate, they would hire more Moderstors, and perhaps they already have.

Jill C., Forum Volunteer
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 13, 2023 Jul 13, 2023

Then please write that to us in stead of the "your pictures Will be approved in a few days." Update your site with aprox Waiting time.

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 13, 2023 Jul 13, 2023

You are not addressing Adobe directly here in this forum so no action will taken on your request. 

Jill C., Forum Volunteer
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 13, 2023 Jul 13, 2023

I'm not Adobe. 

 

The message was true a few month ago, and it will be hopefully true again soon (in a few month).

ABAMBO | Hard- and Software Engineer | Photographer
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 04, 2023 Aug 04, 2023

I have been submitting photos to Stock for several years now and have had an acceptance rate of about 75%. Since mid-April it has been difficult to get anything accepted even though I think the quality is as good or better than earlier submissions. I understand that the advent of AI may be a factor here but the increase in rejections has also coincided with me changeing from Bridge to Lightroom Classic to prepare and make submissions. In Bridge I can convert to JPG before uploading to Stock whereas in LR Classic I have to submit in TIFF or PNG format which are than automatically converted to JPG. Any possibility that something is happening in the conversion process here?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 04, 2023 Aug 04, 2023

LRC does not require you to submit in TIF or Png. In LRC I edit my RAW images and then just add them to the Adobe Stock Publish service within LRC. Then I right click on that collection and send to Adobe Stock. You don't have to export from LRC at all. The Publish Service converts to jpg and uploads them to your Stock account with any keywords added in LRC intact. This maintains the quality and submits at full resolution.

Jill C., Forum Volunteer
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 04, 2023 Aug 04, 2023

I'm a basically a newbie here and I've been uploading from Light Room Classic virtually every day since February. I have a 91% acceptance rate, so something else is at play.


Forum Volunteer | One thing I've learned from these forums is how to spell algorithm.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 05, 2023 Aug 05, 2023
Are you using AI?

Sent from my Bell Samsung device over Canada’s largest network.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 13, 2023 Jul 13, 2023

You are a supplier. You are not a customer. You need to beg Adobe to get more staff to check and possibly refuse your assets. Adobe (the company, not me) is doing very well with the submissions. They add thousands of assets to the database per day, and they are selling. Even non-AI assets are selling better than before. 

 

My wife waited a year for her new car. It's not Adobe alone. 

 

Adobe needs to protect its customers from bad assets, so moderators have to be trained, to detect bad assets. That doesn't happen with a snip of your fingers. If you want to drop out, you're welcome. Because many contributors are making very well here.

ABAMBO | Hard- and Software Engineer | Photographer
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 13, 2023 Jul 13, 2023

Totally irrelevant, if you car dealer tells you two days, then a year is too much, and their story is totally different from this.

they write two days, then I don't expect to wait for months, all I ask them I to write the correct response time, or as code as possible.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 14, 2023 Jul 14, 2023
quote

Totally irrelevant, if you car dealer tells you two days, then a year is too much, and their story is totally different from this.

they write two days, then I don't expect to wait for months, all I ask them I to write the correct response time, or as code as possible.


By @mirrormanxx

The car dealer said 2 months if I remember well. And yes, I agree, a year is too much. But what do you want to do, if the car is what you want, and cancelling and buying from a different source would just get you at the end of the queue.

 

And the story is different, yes. You are a supplier, not a customer. So, that is different. But getting to the end of the queue is the same if you delete and resubmit. So wait the time it takes!

 

The message may be changed, probably. 8 months ago, it was still true. You now know your waiting time is longer. It's not a big deal.

ABAMBO | Hard- and Software Engineer | Photographer
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Jul 19, 2023 Jul 19, 2023

it's interesting to notice how other contributor sites speeded up their reviews (and they are a "bit" more relaxed in heir reviews) while at Adobe it got much extended and tougher. maybe others try to stay competative (with AI images) by quickly increasing their volumes?? not sure but they have become noticeably quicker. it never happened to me before that Getty would accept a photo in a day! now it is doing that! just funny to see the contrast.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 20, 2023 Jul 20, 2023

When Adobe Stock acquired Fotolia, there was less competition and inventory.

 

Today, Stock has well over 300 million assets with thousands more being submitted each week.  As such, Adobe can afford to be more choosy about what they accept into inventory.  Their customers expect it.

 

The acceptance bar is higher now due to more informed contributors with better equipment & improved software, plus Generative AI.  

 

Shutterstock does not accept AI, they have their own AI tool.  Getty & iStock have banned AI -- too many legal risks.  So competing stock image services don't have nearly the volume of submissions to contend with weekly that Adobe Stock have.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 24, 2023 Jul 24, 2023
quote

it's interesting to notice how other contributor sites speeded up their reviews (and they are a "bit" more relaxed in heir reviews) while at Adobe it got much extended and tougher. maybe others try to stay competative (with AI images) by quickly increasing their volumes?? not sure but they have become noticeably quicker. it never happened to me before that Getty would accept a photo in a day! now it is doing that! just funny to see the contrast.


By @EzyRider_II


The database at Adobe stock fills very fast with new stuff. On the other side, customers are complaining about asset quality, very often of older stuff. I've seen complete portfolios disappearing because of (real) quality issues. In addition, despite adding more stuff, I see (with my account) increased sales numbers. As I do not contribute that much, I suppose that there are many more customers buying assets. The subscription possibilities have rapidly expanded. The integration with Adobe software is an additional asset.

 

And I doubt that fast approval is giving Adobe an advantage. They are adding more stuff than ever to the database. It's really at a very fast pace.

ABAMBO | Hard- and Software Engineer | Photographer
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 24, 2023 Jul 24, 2023

Fast is all relative.

Fast means one thing to turtles and another thing to race car drivers.

 

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 25, 2023 Jul 25, 2023

Yes, time is relative. Compared to the years the assets will sit in the users' account, waiting 3 months for approval is short.

ABAMBO | Hard- and Software Engineer | Photographer
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Jul 25, 2023 Jul 25, 2023
Hi. What you are suggesting seems a bit of a conundrum to me that Adobe
must be facing. Or several to be exact. If buying customers complain about
quality, especially stuff in the library that "aged" and would not stand up
to today's reviews and expectations, I long hold the view that Adobe should
"force" contributors to comb their ports. Delete 5 (10-15-20?) % of their
old (dead) material. Of stuff that has never sold and has little chance of
ever selling. Or else I (Adobe) will do it for you! I brought up this idea
here before, suggesting that for example take my portfolio! I could easily
(!) remove 20% without effecting my sales. Hands down!! But I was quickly
criticise, suggesting that others sell really old stuff from time to time
and they would never delete any of their pics. Which I consider a bit
selfish and obnoxious if you ask me. but that is another conversation for
another day. (Anyone who sold for the first time more than 5 photos a year
that have been there for over 4 years and never sold before, come out and
prove me wrong!).
So to sum it up: Adobe has huge volumes to deal with and volumes increasing
exponentially! They can't really keep pace with new submits. Yet they want
to maintain (increase) high quality and satisfy their buyers, as well as
their contributors. Seems like a bit of a paradox to me. But good luck
Adobe.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 25, 2023 Jul 25, 2023
quote
Hi. What you are suggesting seems a bit of a conundrum to me that Adobemust be facing. Or several to be exact. If buying customers complain aboutquality, especially stuff in the library that "aged" and would not stand upto today's reviews and expectations, I long hold the view that Adobe should"force" contributors to comb their ports. Delete 5 (10-15-20?) % of theirold (dead) material. Of stuff that has never sold and has little chance ofever selling.
By @EzyRider_II

A contributor to one of those accounts simply blew up their assets. Even in those times, the asset was not suited to meet the quality requirements. However, the process of checking proved ineffective.

 

I've got assets that I haven't sold yet. One of them started selling a while back, and now it's my current top-selling item. My guess: Most of my assets would pass today's quality control. I have deleted one or two assets after acceptance because of IP violations that the moderator at the time did not see, and I was not aware of as a rookie.

ABAMBO | Hard- and Software Engineer | Photographer
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Jul 25, 2023 Jul 25, 2023

out of my top 15 most popular photos 7 were taken with a small pocket camera several years ago. the size is O.K. (4300x3200), colors are fine, no serious noise or other "problems" with them, yet I wouldn't want to delete and re-submit them today if I made some improvement on them. just not worth the risk, since they sell the way they are. though I am tempted to jazz them up a bit. I actually doubt that many users would want to print these out at a 40"x30" size. though I  printed a couple of them in such size and they are fine. I tend to believe that most of my photos are used probably in smaller size and likely on-line as reference.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 25, 2023 Jul 25, 2023
quote

out of my top 15 most popular photos 7 were taken with a small pocket camera several years ago. the size is O.K. (4300x3200), colors are fine, no serious noise or other "problems" with them, yet I wouldn't want to delete and re-submit them today if I made some improvement on them. just not worth the risk, since they sell the way they are. though I am tempted to jazz them up a bit. I actually doubt that many users would want to print these out at a 40"x30" size. though I  printed a couple of them in such size and they are fine. I tend to believe that most of my photos are used probably in smaller size and likely on-line as reference.


By @EzyRider_II

That's correct. Most assets won't be used for billboard size prints. And I would hate to delete any of my accepted assets. It's not worth, if you do not detect a major defect.

ABAMBO | Hard- and Software Engineer | Photographer
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 13, 2023 Jul 13, 2023

Review time varies based on how many assets were ahead of yours in the wait queue.  Stock receives thousands of submissions each week.  Summer vacation season could be another factor. 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 13, 2023 Jul 13, 2023

It's like buying the new iPhone, I have the impression. 🤣

ABAMBO | Hard- and Software Engineer | Photographer
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 25, 2023 Jul 25, 2023

Hi there, 

I too am awaiting approvals on images that are 3-4 months old. 

I have contacted Adobe, via email, to discuss the matter and today I received an email that said:

 
Unfortunately, your request couldn't be answered by our Contributor support team. We apologize for this unusual circumstance.
 
If your problem persists and you can´t find the answer to your problem in our Contributor Help Guide, please write to us again using the contact form.

 

Which is somewhat frustrating. 

I'm sure they're working on getting everything sorted, but I think they've dropped the ball a little. Getty are facing the same issues and they're on top it it. 

 

Maybe they should all have a chat and share techniques. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines