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Not able to sign into adobe stock contributors

New Here ,
Aug 31, 2023 Aug 31, 2023

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When i try to Sign in into adobe stock conti butors page it shows me:

Sorry, your access has been denied

You are ineligible to use this product or service due to the Service Eligibility Requirements.

 

I tried every possible solution even wrote to the adobe support team but that did not help

I followed allt he rules of the platform but i don't know what is th problem if i am wrong please correct me 

Please help me with this isssueSS.png

 

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correct answers 1 Correct answer

Community Expert , Sep 03, 2023 Sep 03, 2023

There are some criteria of eligibility:

  • Your age: you can't use the system if you are underage. Sporadically, the system errs in this. However, Adobe customer service can rarely redress this.
  • Your location. If you are located somewhere, where the access to Adobe services is restricted, you can't use them.

 

Check here: https://helpx.adobe.com/creative-cloud/kb/you-eligible-cc.html

 

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Community Expert ,
Sep 01, 2023 Sep 01, 2023

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Have you previously been advised that your account has been blocked?

Jill C., Forum Volunteer

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New Here ,
Sep 01, 2023 Sep 01, 2023

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No its a recent account and i don't know why it is happening  

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Community Expert ,
Sep 02, 2023 Sep 02, 2023

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I've never seen this message before. You should contact Adobe using the contact us link or chat box on this help page:

https://helpx.adobe.com/support/stock-contributor.html

Jill C., Forum Volunteer

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Community Expert ,
Sep 03, 2023 Sep 03, 2023

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There are some criteria of eligibility:

  • Your age: you can't use the system if you are underage. Sporadically, the system errs in this. However, Adobe customer service can rarely redress this.
  • Your location. If you are located somewhere, where the access to Adobe services is restricted, you can't use them.

 

Check here: https://helpx.adobe.com/creative-cloud/kb/you-eligible-cc.html

 

ABAMBO | Hard- and Software Engineer | Photographer

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