Pending payment since 23 May. I am in South Africa. I selected Paypal instead of Payoneer.

[DesireLeRoux]

Good day. I requested a payout on the 23rd of May to my Paypal Account. I see the payment status still says pending and after reading the help section i see i need a Payoneer account as i'm in South Africa. Please advise what i should do now?

[arisha108 · Accepted solution]

Hi! I'm in SA too and receive my payments through PayPal. Usually takes about a week to receive the payment. Haven't had any issues with receiving money, it's just a little slow 🙂

[DesireLeRoux]

I used to receive it via Paypal, but i see they changed the requirements
effective 1 March 2023. Have you received payment via Paypal after March
2023?

[Abambo]

I used to receive it via Paypal, but i see they changed the requirementseffective 1 March 2023. Have you received payment via Paypal after March2023?
By @DesireLeRoux

Wait for the payout to fail. Then you can request a new one. Your request hasn't been processed yet. 

[arisha108]

Sorry, didn't see your question until now 🙂 Yes, I've received two payments since March, no problems at all.

[DesireLeRoux]

Thank you kindly 🙂 I was soooo worried that it might be lost forever, but
the payment did come through via paypal. Happiness 🙂

[Abambo]

Thank you kindly 🙂 I was soooo worried that it might be lost forever, butthe payment did come through via paypal. Happiness 🙂
By @DesireLeRoux

Either the payout works or fails. There may be a reason for the Payoneer requirement.

[Abambo]

Hi! I'm in SA too and receive my payments through PayPal. Usually takes about a week to receive the payment. Haven't had any issues with receiving money, it's just a little slow 🙂

By @arisha108

It takes between 7 to 10 business days, according to the help page. A business day is any weekday, except Saturday and Sunday and holydays.

[George_F]

Counting only business days, I'm counting 5-6 days since you've requested payment and that wouldn't be concerning at this point.

In terms of selecting PayPal instead of Payoneer, try contacting Contributor Support.  It'll likely be a few days before they reply, and expect for them to reply during business hours, not on weekends.

Cheers!

[Jill_C]

It takes 10 working days. Today is day 8, so you can expect payment early next week. 

[Nancy OShea]

Wait 15 business days. If you don't receive funds by then, contact Stock Contributor Support from your contributor portal.

[Abambo]

You will need to wait for the payout to fail, before you can change something.