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Problems with photo verification

New Here ,
Mar 03, 2023 Mar 03, 2023

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Hello. I do not post AI generated content. I'll post the photos. But I have comments.
1) Verification speed has increased significantly.
2) You marked different ones several times, I pay attention to different ones! photos as "THE IMAGE HAS ALREADY BEEN SENT".
3) Some of the photos hang "Under consideration" and then just disappear! They are not in "Not accepted", nor in the portfolio, nor in the "Reminder" section. This was not the case before.

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Community Expert ,
Mar 03, 2023 Mar 03, 2023

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You are talking to fellow contributors.

1) I can't agree with that, as my last assets got checked as fast or slow as always.

2) I do not have that problem, but I know that several users have reported that.

3) I never had that.

 

Except for 2) I think that most of the participants would not agree with you. With 2) it looks like a minority of contributors gets that refusal. That refusal may also mean that there are abundantly many similar assets in the database. The text is probably not correct or moderators are using the refusal in an unintended way.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Mar 05, 2023 Mar 05, 2023

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1) Happy for you. Now, my last photos have been on review for more than 10 days. At the moment, on average, it takes me 7 days to check. Although, until February of this year, photos were checked for 3-5 days. This really slows down the filling of the portfolio!
2) Maybe the inspector was just tired and decided not to consider it to the end?
3) The other day we checked 6 photos. 3 went to the portfolio and the other 3 just disappeared. Again.

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Community Expert ,
Mar 05, 2023 Mar 05, 2023

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quote

1) Happy for you. Now, my last photos have been on review for more than 10 days. At the moment, on average, it takes me 7 days to check. Although, until February of this year, photos were checked for 3-5 days. This really slows down the filling of the portfolio!
2) Maybe the inspector was just tired and decided not to consider it to the end?
3) The other day we checked 6 photos. 3 went to the portfolio and the other 3 just disappeared. Again.


By @Maksim22207987wu4y

1) I had my latest submission that took 6 days, but I had also submissions before, that took more than a week. Just before this submission, I had illustrative editorials that took 2 days. Illustrative editorials are easier to check, as logos don't need to get detected. I sometimes had the impression, that some of my assets got stuck because a second opinion had been taken. Kind of second level moderation. Or it was simply during a busy time.

2) That's always possible. But I also suppose that moderators get monitored for their performance, and someone who is refusing a more than usual “duplicate refusals”-number would be suspect. As always, I simply think that moderators do their job as good as they can.

3) Could be a bug in the system, and may be worth getting reported to Contributor support. Need help? (Stock Contributor Support) 

 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Mar 03, 2023 Mar 03, 2023

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Since we here in the forum do not have access to your account, we can't verify your claims that images are disappearing. I have never heard of that problem before here in the forum.

To address your other comments: 

1) Verification speed has increased significantly - I think you probably meant to say that speed has "decreased" as taking much longer, otherwise you wouldn't be complaining! I haven't seen any significant delay in getting my photographs approved - it usually takes 3-4 days.

2) ... THE IMAGE HAS ALREADY BEEN SENT". - I have not ever seen such a message on my account. Could you include a print screen of the screen on which this message occurs and describe under what conditions it occurs?

3) Some of the photos hang "Under consideration" and then just disappear - there is no tab for "Under Consideration" but there is one for "In Review". The only way for images to disappear from that tab after you have already submitted them is for you to hit the Delete button. 
Perhaps the approved images are being displayed further down in your Portfolio. On the far right side of that page you can choose "Sort by Downloads" or "Sort by Date". The latter sorts them by most recently submitted images first. "Sort by Downloads" displays them in descending order by number of sales per image.

Jill C., Forum Volunteer

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New Here ,
Mar 05, 2023 Mar 05, 2023

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1) Happy for you. Now, my last photos have been on review for more than 10 days. At the moment, on average, it takes me 7 days to check. Although, until February of this year, photos were checked for 3-5 days. This really slows down the filling of the portfolio!
2) It arose when checking fresh photos. I think from the screenshot it is clear that these are different photos. Before that, I had not uploaded similar ones to my portfolio.
3) Believe me, this is not the first day I use the stock, and even more so, it is not the first day I interact with sites on the Internet. Everything is as I wrote. Some of the photos just disappear into nowhere. The other day we checked 6 photos. 3 went to the portfolio and the other 3 just disappeared. Again.

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Community Expert ,
Mar 05, 2023 Mar 05, 2023

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What is the screenshot of the 4 pictures showing?

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Mar 05, 2023 Mar 05, 2023

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LATEST

More trees [sigh].

As if Adobe Stock didn't have 34 million trees already. 🙄

https://stock.adobe.com/search?k=tree

 

Nancy O'Shea— Product User, Community Expert & Moderator

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Community Expert ,
Mar 05, 2023 Mar 05, 2023

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Hi,

it seems that you have some general comments you want to address in this Forum here. But I'm not sure what you want to accomplish with that, but first things first.

1) For me as also for the other Contributors that upload photos the time for approval has not changed. If thats is so for you than it also can change back in a few days or weeks. Just relax.

2) Well I never had this Problem and I also do not know anybody, but maybe that can be if photos look very similar.

3) Never had that.

But at least the last issue you can contact the Adobe Support directly and explain the issue. That should help.

regards,
Henrik

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