Rejected vector file for technical reasons.

Community Beginner ,
Feb 07, 2022 Feb 07, 2022

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Rejection message:

The file contains one or more of the following issues.

A vector file contains a raster/bitmap, vector files must not contain raster elements.
Too high a reproduction ratio was viewed for a JPEG file, so there are problems with the textures in the file.
The resolution of the JPEG file must be at least 5000 X 3000 (15 million pixels)
When exporting a vector file to JPEG, anti-aliasing is not used, so there are problems with lines in the JPEG file.

 

I've always saved my preview file the same and there was never any technical issues before. I'm really not sure what's wrong with my submission. I can tell that I 100% don't have raster elements in the file. Could the issue be in the preview file?

I'd really appreciate y'all's help. Thank you.

 

Preview file is in the attacmpents.

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Contributor critique , Contributors , Troubleshooting

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correct answers 1 Correct answer

Adobe Community Professional , Feb 08, 2022 Feb 08, 2022
The file looks perfect, I can understand your astonishment. My only guess (shot in the dark) is that the handle may trigger an IP violation. But that you can say when you get one. Check again all parameters and if you do not find anything, resubmit. If you get an IP refusal, change the handle. If you get again a technical issue-refusal, contact contributor support.

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Adobe Community Professional ,
Feb 07, 2022 Feb 07, 2022

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Which vector file type did you submit -- AI, EPS or SVG?

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Feb 07, 2022 Feb 07, 2022

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AI file

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Community Beginner ,
Feb 07, 2022 Feb 07, 2022

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with the jpg preview in an archive

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Contributor ,
Feb 07, 2022 Feb 07, 2022

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If you're using other softwares other then Illustrator, then that might be the reason you're running into issues. Sometimes other softwares don't play nice with Illustrator. Just the way it is.

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Community Beginner ,
Feb 08, 2022 Feb 08, 2022

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I have only illustrator for vector files. And saving jpg like in instruction Adobe wrote--via save for web. I'm not sure what other software can interfere with this process. 

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Adobe Community Professional ,
Feb 08, 2022 Feb 08, 2022

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The file looks perfect, I can understand your astonishment.

 

My only guess (shot in the dark) is that the handle may trigger an IP violation.

Abambo_0-1644346948074.png

But that you can say when you get one.

 

Check again all parameters and if you do not find anything, resubmit.

If you get an IP refusal, change the handle. If you get again a technical issue-refusal, contact contributor support.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Feb 10, 2022 Feb 10, 2022

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Resubmitted, got accepted.

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Adobe Community Professional ,
Feb 10, 2022 Feb 10, 2022

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LATEST

Thanks for updating the thread with the good news.

ABAMBO | Hard- and Software Engineer | Photographer

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