Same images bought twice by the same customer

[Ilias29272326i687]

Hey guys! Sometimes my images are being bought twice by the same customer for the same price in the same second. So I wonder if they had some technical issue or is this some sort of a "extended" license? Not that I have anything against it, but I'm just curious. 

[Jill_C]

How do you know that they were bought by the same customer?

[Ilias29272326i687]

I assume they are. Would be hell of a coincidence if exactly the same image is being bought in the same second for the same price twice. It doesn't happen often, but surely happened like 3-4 times this week.

[Jill_C]

Perhaps the same Buyer is licensing the image twice for 2 different projects.

[Ilias29272326i687]

Вidn't even think about it. I guess you're right.

[RALPH_L]

Where do you see the time the image was bought or downloaded? In the statistics Report I only see the date.

[Abambo]

There are multiple explanations for this. Some users report problems with the site. Then they license multiple times without getting the asset. Some users may just participate in a class, and the students licence the same asset. If it's on the cheap side, it may be a pro user. There are multiple reasons for this to happen. 

There is no reason to worry, as long assit is not 100 doubles in a row… that would be suspicious.