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Technical issues

New Here ,
Jun 15, 2021 Jun 15, 2021

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Problems.png

Hello, I recently uploaded some 3D render images but Adobe Stock rejected me all of them on the grounds that they have a technical issue but no details about it. So here I am, uploading some images which they declined to see if you can help me with this... I'm new to this so I'd really appreciate any help!

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Contributor critique, Contributors

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Adobe Community Professional ,
Jun 15, 2021 Jun 15, 2021

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@Septian98A2 It's hard to tell from the thumbnails in your screenshot. Can you post one or two of the images by themselves at a larger size so we can see the issue? This is the community forum and most of us don't work for Adobe so we don't have access to your account.

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New Here ,
Jun 16, 2021 Jun 16, 2021

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Design_3D_37.jpgScreenshot_1.jpg

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Adobe Community Professional ,
Jun 16, 2021 Jun 16, 2021

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@Septian98A2 Okay, when zoomed in you can see fringing around the edges (I've taken a close-up screenshot of one area of your photo only to show you what I mean). I am thinking that this type of graphic should probably be submitted as a vector file instead of as a bit map or raster file so you don't have this issue. You can find the requirements for submitting vector files here: Requirements for contributing vector art to Adobe Stock

 

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Adobe Community Professional ,
Jun 18, 2021 Jun 18, 2021

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@Jain Lemos : It's a render.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Community Professional ,
Jun 18, 2021 Jun 18, 2021

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@Abambo yea, like a 3D rendering. Shouldn't it be much sharper though?

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