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New Here ,
Feb 26, 2023 Feb 26, 2023

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It's been 4 days up but still, my files are pending. I had similar issue with my another file which was pending almost 20 days but since that not approving my team i deleted that

 

Please help! or guide me 

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Contributors , Troubleshooting

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correct answers 2 Correct answers

LEGEND , Feb 26, 2023 Feb 26, 2023

It usually takes under a week but right now it's taking longer. Especially if you're submitting AI generative work. My advice is to check it very carefully at 100% to make sure it's pin sharp and, especially if it's AI, that you carefully follow all the rules. 

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Community Expert , Feb 26, 2023 Feb 26, 2023

4 days is not at all unreasonable. My last small batch of photographs (not illustrations or AI) took 3-4 days. We are hearing repeatedly here in the forum that Generative AI assets are taking considerably longer, perhaps up to a month. Some Contributors are submitting batches of hundreds of Generstive AI assets, and there seems to be a high reject rate, so it appears Adobe is now routing those through a different queue.

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LEGEND ,
Feb 26, 2023 Feb 26, 2023

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It usually takes under a week but right now it's taking longer. Especially if you're submitting AI generative work. My advice is to check it very carefully at 100% to make sure it's pin sharp and, especially if it's AI, that you carefully follow all the rules. 

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Community Expert ,
Feb 26, 2023 Feb 26, 2023

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4 days is not at all unreasonable. My last small batch of photographs (not illustrations or AI) took 3-4 days. We are hearing repeatedly here in the forum that Generative AI assets are taking considerably longer, perhaps up to a month. Some Contributors are submitting batches of hundreds of Generstive AI assets, and there seems to be a high reject rate, so it appears Adobe is now routing those through a different queue.

Jill C., Forum Volunteer

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Community Expert ,
Feb 26, 2023 Feb 26, 2023

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Generative AI: expect up to a month waiting time now.

Others: you should expect one to five days, in exceptional cases more.

 

When you delete your submissions, they will start again at the end of the waiting queue, when resubmitted. Do that only when you see a submission error.

ABAMBO | Hard- and Software Engineer | Photographer

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LEGEND ,
Jun 12, 2023 Jun 12, 2023

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Harsha30453073kbj6, what does your picture (an automatic rejection) have to do with this question, please?

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Community Expert ,
Jun 12, 2023 Jun 12, 2023

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No need to reply to spam. It's gone now.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Jun 13, 2023 Jun 13, 2023

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It's been 7 days and none of the files been reviewed, it's not AI generative work too. Is everyone facing the same situation?

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Community Expert ,
Jun 13, 2023 Jun 13, 2023

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What file type did you submit ?

Jill C., Forum Volunteer

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Community Beginner ,
Jun 13, 2023 Jun 13, 2023

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.ai and .svg 

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LEGEND ,
Jun 14, 2023 Jun 14, 2023

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Illustrations of all types are running 2-3 months at the moment.

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Community Beginner ,
Jun 14, 2023 Jun 14, 2023

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It was still being reviewed in less than 3 days week before last, what happened?

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Community Expert ,
Jun 14, 2023 Jun 14, 2023

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Review times vary like traffic on a highway. 

It depends on how many other assets are ahead of yours in the wait queue. 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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