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Upload failed. For the Adobe Stock plug-in to be active, you must be signed in to Creative Cloud.

KadenaJack
Community Beginner ,
May 04, 2017 May 04, 2017

I've been uploading to Adobe Stock from Lightroom just fine for a couple of days.  Suddenly today I'm getting this error:  "Upload failed.  For the Adobe Stock plug-in to be active, you must be signed in to Creative Cloud."  I am signed in.  What must I do to make the plug-in realize that?

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correct answers 1 Correct answer

MatHayward Adobe Employee
Adobe Employee , May 05, 2017 May 05, 2017

Please double check two things in Lightroom. First, re-check to make sure you are logged in with your CC account and that you have the most up-to-date version of Lightroom installed on your machine.

Second, ensure that the Adobe ID you have used to sign into CC is the same Adobe ID you have created your contributor account with. I checked your contributor account already and everything appears to be in good working order.

The other thing you could do is try and upload using Adobe Bridge. If that

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Sheena Kaul Adobe Employee
Adobe Employee ,
Apr 23, 2018 Apr 23, 2018
In Response To alistairn87767224

Looping in MatHayward to help you better.

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MatHayward Adobe Employee
Adobe Employee ,
May 01, 2018 May 01, 2018
In Response To alistairn87767224

I'm not aware of any issues at this time. I recommend you log directly into the contributor portal and upload through the site. Click the upload icon in the upper right corner of the portal and simply drag and drop your content into the blue upload circle.

Kind regards,

Mat Hayward

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waterdogphotography
New Here ,
Jun 04, 2018 Jun 04, 2018
In Response To MatHayward

I am also having this issue.  Shut down, re logged in.  Is there another solution so that I can work through the plug-in?  Drag and drop directly on the website is too tedious as my images are in different folders.

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MatHayward Adobe Employee
Adobe Employee ,
Jun 26, 2018 Jun 26, 2018
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In Response To waterdogphotography

No workaround that I'm aware of. It might be in your best interest to combine everything you want to upload into one folder and drag and drop from the combined gallery.

Kind regards,

Mat Hayward

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