Your account has a validation status issue. You should Contact us. Please help !!!

[Gabiixs]

Hello,

I have this problem for almost 3 weeks, this message: "Your account has a validation status issue. You should Contact us."
and I can't do anything on the screen, except accessing Adobe ID settings.

I sent a message to the "Contact us" link, but no answer.

What I should do next ? What is wrong ? How can I validate and what to validate ?

Kind regards !
Gabriel I.

[Kirsten Harris · Accepted solution]

We responded to your enquiries, you may want to check your spam filter on your email account. We'll resend the response as well.

[strong_speaker6C15]

I am also seeing the same issue

[augustinl89391933]

Having the same problem

[234567788]

Having the same problem. Please Help !

[strong_speaker6C15]

I sent 5 to 6 messages, but my account status is same. Is there are some issues, kindly solve them or allow me to remove my files from your service. There are more than 20 other stock photo selling sites, i will upload all images there.

[Kirsten Harris]

Hi Faisal,

We have responded to your messages and will also reply to your most recent case. We sometimes have reason to investigate accounts, and until the investigation is completed the account can't be accessed.

[YanB]

Hi, Kirsten:

I have received the response from Adobe, and I already replied the message. 

I wonder how long it takes to resolve this kind of issue?

Thanks,

Yan

[featf93380632]

Hello,

I have the same problem, message: "Your account has a validation status issue. You should Contact us."

I sent a message to the "Contact us", but no answer, "spam" directory is empty. What should I do?

[Abambo]

When did you send the message?

[featf93380632]

About two days ago. Am I asking too soon?

[lekeho]

Hi I have same problem 2 weeks ago, may i know how to resolve this?

[spotofblue]

I just started having the same issue.

[akosh40559705]

Hello! Please help me I get this today :

"Account validation issue

Your account has a validation status issue. You should Contact us."

I was registering at adobe stock as a contributor 2 days ago, you approved my id, and my tax form, and some of my works...then today when I am logged in, and go to sell, or try to upload my new works I see this : 

"Account validation issue. Your account has a validation status issue. You should Contact us."

http://contributor.stock.adobe.com/hu/account-issue

What is this, what is the problem, please help me,

I am waiting for your anwser!

Many thanks,

Akos Horvath

[Kirsten Harris]

Hi Akos,

You have received a response from the contributor relations team and your account has been unblocked. Uploading many identical images is considered spam. Please be mindful of the submission guidelines.

Kirsten

[familymedia]

Hello! Please help me I get this today :

"Account validation issue

Your account has a validation status issue. You should Contact us."

Sell stock photos, videos, vectors online | Adobe Stock Contributor

[asdea6888442]

I have the same problem. Please waiting for solution.

[Abambo]

You need to contact Adobe for that, so do so by clicking "Contact us." in the link message:

[petec38280470]

Can you help me. i login my account and see "

Your account has a validation status issue. You should Contact us.

[ismaild59689871]

I have the same problem. Please waiting for solution.

[Abambo]

Did you contact Adobe? And if so, how and when. You should at least give minimal information.

[RuthCurtisPhotography]

Hi..my name is not Gabiixs....so I don't think its me your trying to reach...thanks

[Abambo]

?

[psychodrom]

I have the same problem. I can't get in my account. Please help!

[Abambo]

Contact Adobe!