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Your account has a validation status issue. You should Contact us. Please help !!!

New Here ,
Feb 14, 2017 Feb 14, 2017

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Hello,

I have this problem for almost 3 weeks, this message: "Your account has a validation status issue. You should Contact us."
and I can't do anything on the screen, except accessing Adobe ID settings.

I sent a message to the "Contact us" link, but no answer.

What I should do next ? What is wrong ? How can I validate and what to validate ?

Kind regards !
Gabriel I.

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Account management, Contributors

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correct answers 1 Correct answer

Adobe Employee , Feb 15, 2017 Feb 15, 2017
We responded to your enquiries, you may want to check your spam filter on your email account. We'll resend the response as well.

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Adobe Employee ,
Feb 15, 2017 Feb 15, 2017

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We responded to your enquiries, you may want to check your spam filter on your email account. We'll resend the response as well.

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New Here ,
Feb 22, 2017 Feb 22, 2017

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I am also seeing the same issue

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Explorer ,
Feb 23, 2017 Feb 23, 2017

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Having the same problem

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New Here ,
Mar 07, 2017 Mar 07, 2017

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Having the same problem. Please Help !

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New Here ,
Mar 07, 2017 Mar 07, 2017

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I sent 5 to 6 messages, but my account status is same. Is there are some issues, kindly solve them or allow me to remove my files from your service. There are more than 20 other stock photo selling sites, i will upload all images there.

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Adobe Employee ,
Mar 09, 2017 Mar 09, 2017

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Hi Faisal,

We have responded to your messages and will also reply to your most recent case. We sometimes have reason to investigate accounts, and until the investigation is completed the account can't be accessed.

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New Here ,
Apr 03, 2017 Apr 03, 2017

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Hi, Kirsten:

I have received the response from Adobe, and I already replied the message. 

I wonder how long it takes to resolve this kind of issue?

Thanks,

Yan

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New Here ,
Nov 27, 2018 Nov 27, 2018

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Hello,

I have the same problem, message: "Your account has a validation status issue. You should Contact us."

I sent a message to the "Contact us", but no answer, "spam" directory is empty. What should I do?

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Adobe Community Professional ,
Nov 28, 2018 Nov 28, 2018

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When did you send the message?

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Nov 28, 2018 Nov 28, 2018

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About two days ago. Am I asking too soon?

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New Here ,
Jul 12, 2020 Jul 12, 2020

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Hi I have same problem 2 weeks ago, may i know how to resolve this?

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New Here ,
Apr 08, 2017 Apr 08, 2017

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I just started having the same issue.

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Community Beginner ,
Apr 20, 2017 Apr 20, 2017

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Hello! Please help me I get this today :

"Account validation issue

Your account has a validation status issue. You should Contact us."

I was registering at adobe stock as a contributor 2 days ago, you approved my id, and my tax form, and some of my works...then today when I am logged in, and go to sell, or try to upload my new works I see this : 

"Account validation issue. Your account has a validation status issue. You should Contact us."

http://contributor.stock.adobe.com/hu/account-issue

What is this, what is the problem, please help me,

I am waiting for your anwser!

Many thanks,

Akos Horvath

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Adobe Employee ,
Apr 20, 2017 Apr 20, 2017

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Hi Akos,

You have received a response from the contributor relations team and your account has been unblocked. Uploading many identical images is considered spam. Please be mindful of the submission guidelines.

Kirsten

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New Here ,
Apr 26, 2017 Apr 26, 2017

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Hello! Please help me I get this today :

"Account validation issue

Your account has a validation status issue. You should Contact us."

Sell stock photos, videos, vectors online | Adobe Stock Contributor

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New Here ,
Nov 21, 2018 Nov 21, 2018

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I have the same problem. Please waiting for solution.

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Adobe Community Professional ,
Nov 21, 2018 Nov 21, 2018

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You need to contact Adobe for that, so do so by clicking "Contact us." in the link message:

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Jun 03, 2019 Jun 03, 2019

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Can you help me. i login my account and see "

Your account has a validation status issue. You should Contact us.

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New Here ,
Dec 10, 2018 Dec 10, 2018

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I have the same problem. Please waiting for solution.

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Adobe Community Professional ,
Dec 10, 2018 Dec 10, 2018

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Did you contact Adobe? And if so, how and when. You should at least give minimal information.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Dec 10, 2018 Dec 10, 2018

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Hi..my name is not Gabiixs....so I don't think its me your trying to reach...thanks

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Adobe Community Professional ,
Jan 25, 2019 Jan 25, 2019

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?

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Jan 25, 2019 Jan 25, 2019

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I have the same problem. I can't get in my account. Please help!

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Adobe Community Professional ,
Jan 25, 2019 Jan 25, 2019

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Contact Adobe!

ABAMBO | Hard- and Software Engineer | Photographer

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