Your account has a validation status issue. You should Contact us.

[muhammada24636179]

I have a problem for about 1 month. A message appears "Your account has a validation status issue. You should Contact us." on my adobe stock contributor account

And get a message in Email:

Hello,

We would like to inform you that your Adobe Stock / Fotolia account has been blocked. For further details, please get in touch with the Adobe Contributor Relationship team by email to contributor-support@adobe.com.

Kind regards,

Adobe Contributor Relations

PLEASE DO NOT REPLY TO THIS EMAIL.

I Sent a Message To The "Contact us" link, but no answer.

and send a message to contributor-support@adobe.com no answer. Even though it has been 1 month but there has been no response / answer

I also checked spam e-mail but it didn't exist

What should I do?

[Abambo]

Calling  MatHayward​ for expert advice.

[MatHayward · Accepted solution]

I checked our records and see you have sent 5 different requests for information. We have responded to you on January 10 and February 6. If you do not see our responses in your inbox I recommend you check your spam folder for those dates.

regards,

Mat Hayward

[AndriiSarymsakov]

Hello MatHayward​.

I have the same problem, message: "Your account has a validation status issue. You should Contact us."

I sent a message to the "Contact us", but no answer, "spam" directory is empty. What should I do?

[MatHayward · Accepted solution]

You sent the email today. Our goal is to respond to email sent via the contact us page within 2 hours. I have just responded to your email.

-Mat

[Mounaez]

Hello MatHayward​. I have the same problem, message: "Your account has a validation status issue. You should Contact us." I sent a message to the "Contact us", but no answer, "spam" directory is empty. What should I do?

[tusharsharma]

To whom it may concern, my account has been disabled and I am not sure why. I think this is a mistake because I have never violated any terms of adobe. There was no warning that my account is being disabled. I have spent countless hours building the portfolio, and now it has been taken for no reason. I have tried contacting multiple times, but never received any response and my account is still not activated. I thought Adobe Stock is a community where I could post my pics and get paid for it if someone finds them worthy. If you check, you will see I did nothing wrong. Please help me. Thank you

[tusharsharma]

Your account has a validation status issue.

[mohsinm67853898]

I have the same problem, message: "Your account has a validation status issue. You should Contact us."

[Abambo]

mohsinm67853898: So you should do that...https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

[Md Sadequr5EF5]

I have same problem now in 2020 .please help me

[Guest]

I also have the same issue can you please give me my account?

[kyle5FD6]

I knew it, Adobe is again blocking contributor accounts of Indians. 

I wonder why this happens after every 3 months. 

[Hahn-Smith Media]

Any luck with your account? I just got the same message..

[Nancy OShea]

@Hahn-Smith Media,

Please stop spamming the board with the same questions.