10-Assets a Month Plan

[Giulia_Pop2691]

Hello! I've recently subscribed to the Creative Cloud for students plan, and I noticed in my bills this month that I've been charged for 2 different subscriptions (the cloud and assets?). Why do I have this second one for the assets when I personally did't get it in the first place?

[Moderator moved the thread to the correct forum]

[Abambo]

You did tick the "include the free 30 days stock plan" (or similar) when you did take your student plan. Whenm the free month is passed, you get invoiced for that additional plan. If you are still in your 30 days, you can cancel without a fee. If you are in the first 14 days of your paid plan, you can cancel, and you will get refunded. If you are behind these 14 days, you will have a one year plan, that can be cancelled by paying an early termination fee of half of the remaining dues. Contact customer care in this case, to see what they can do for you.

[Giulia_Pop2691]

Thank you for your response!!!

[Abambo]

You're welcome.