Accidental download

[alexism33975336]

I accidentally downloaded an image. I was trying to get a closer view and hit the License & Save icon. Is there anything that can be done?

[twaritar3263062]

Hi Alexis,

Sorry to hear that.

Please share the File ID which you have accidentally licensed so that we can further assist you.

Regards,

Twarita

[alexism33975336]

Thanks for the help Twarita. The File ID is #58742966.

[twaritar3263062 · Accepted solution]

Alexis,

Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita