Accidental License - How to undo?

[sst94160192]

I was browsing and within seconds I had accidentally clicked, begun downloading and licensing an image - there was no prompt or question of whether I was sure and now I've used one of my 3 monthly images. Can I undo this? And is there a way to ensure a prompt so accidents like this don't keep happening? I work off of a laptop without a mouse and double clicking is easier to do than not.

[twaritar3263062]

Hi SST,

Can you please share the image ID which you have accidentally licensed so that I can further help you with the issue?

Regards,

Twarita

[sst94160192]

[sst94160192]

#76291609

[twaritar3263062 · Accepted solution]

I have added an image credit to your account so that you can license a different image instead.

Let me know if that helps!

Feel free to update this thread in case of any additional query.

Regards,

Twarita

[sst94160192]

That's perfect!

Thank you so much for your speedy response.

[twaritar3263062]

You are welcome!

[steven5C85]

can you help me i did the same

"

Portrait confident high school girl student in corridor"

[Jill_C]

You are more likely to get a proper response if you start your own thread rather than resurrecting one that is nearly 6 years old !  Also include the asset number.

[Abambo]

In addition: Twarita is no more in charge of this. No need to bother her.

I'm locking this thread now.