Accidental Purchase

New Here ,
Jun 02, 2022 Jun 02, 2022

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Hi! I accidentally purchase an image I really don't need while scrolling!  (*Facepalm) Is there any way I can undo it? FILE 378045592

 

Thanks in advance

Rouxmia 

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Adobe Community Professional ,
Jun 03, 2022 Jun 03, 2022

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Sorry, Rouxmia, there is no "undo"- or "unlicence"-button. Please contact Adobe customer care for this. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

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