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Accidentally Licensed an Image

New Here ,
Jun 26, 2023 Jun 26, 2023

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Hi, I accientally licensed an image instead of downloading a preview. Is there any way to undo this please?

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correct answers 2 Correct answers

Community Expert , Jun 26, 2023 Jun 26, 2023

Post the asset ID of the image here. That will allow someone from Adobe to look into this. There is no way to undo a licence.

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Adobe Employee , Jun 30, 2023 Jun 30, 2023

Hello kyle260532642pjg, 

I have verified and have granted you replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!

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Community Expert ,
Jun 26, 2023 Jun 26, 2023

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Post the asset ID of the image here. That will allow someone from Adobe to look into this. There is no way to undo a licence.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Jun 26, 2023 Jun 26, 2023

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Thanks

#286621283 

 

 

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Community Expert ,
Jun 26, 2023 Jun 26, 2023

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Calling @Vani_100 , to have a look into this.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Jun 30, 2023 Jun 30, 2023

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Hello kyle260532642pjg, 

I have verified and have granted you replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!

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