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Accidentally Licensed an Image

New Here ,
Jun 26, 2023 Jun 26, 2023

Hi, I accientally licensed an image instead of downloading a preview. Is there any way to undo this please?

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correct answers 2 Correct answers

Community Expert , Jun 26, 2023 Jun 26, 2023

Post the asset ID of the image here. That will allow someone from Adobe to look into this. There is no way to undo a licence.

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Adobe Employee , Jun 30, 2023 Jun 30, 2023

Hello kyle260532642pjg, 

I have verified and have granted you replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!

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Community Expert ,
Jun 26, 2023 Jun 26, 2023

Post the asset ID of the image here. That will allow someone from Adobe to look into this. There is no way to undo a licence.

ABAMBO | Hard- and Software Engineer | Photographer
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New Here ,
Jun 26, 2023 Jun 26, 2023

Thanks

#286621283 

 

 

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Community Expert ,
Jun 26, 2023 Jun 26, 2023

Calling @Vani_100 , to have a look into this.

ABAMBO | Hard- and Software Engineer | Photographer
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Adobe Employee ,
Jun 30, 2023 Jun 30, 2023
LATEST

Hello kyle260532642pjg, 

I have verified and have granted you replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines