Accidentaly licensed image

New Here ,
Feb 21, 2022 Feb 21, 2022

Copy link to clipboard

Copied

Hi,
while browsing images I accidentally clicked on "license" button on random image on screen - and I did'nt find any way how to unlicense it, as it's not picture I'm interested in. I deleted it from my library, thinking it would solve my problem, but now I still have "-1 asset" from what I had - is there way to fix that? Maybe license button should really have some confirmation needed before actually licensing it for the user.
Thank you,
sincerely

TOPICS
Licensing

Views

24

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 21, 2022 Feb 21, 2022

Copy link to clipboard

Copied

LATEST

As you figured out already, it is not possible to return a licensed product, but Adobe may be give you a replacement credit.  For credits you will need to contact Customer Care.  You can begin a secure chat session by clicking on the chat icon on the bottom right corner of this link:  https://helpx.adobe.com/contact.html

 

adobe chat help.jpg

 

 

Note:  Pop-up blockers need to be disabled and cookies need be accepted for the chat to work.  You may type in AGENT to skip through the automated assistant and reach a real person.

 

I hope this helps.

 


Rob R, Photographer

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started