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Accidently purchased image license

New Here ,
Dec 02, 2023 Dec 02, 2023

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Hi... I just signed up to Photoshop, and included trial of Stock. I clicked the license of an image (#353876348) thinking I was going to be viewing the license details rather than purchase it and lose a credit. Is it possible to please undo this?

 

Thanks

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Licensing Regret

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correct answers 2 Correct answers

Community Expert , Dec 02, 2023 Dec 02, 2023

It's not possible to undo a licence. And the licence button does what it says, it licences. If you want to se the licencing terms: https://stock.adobe.com/license-terms. If you want to know the level of your licence:IMG_1646.jpeg

Tagging @Contributor1 for further help.

 

(BTW: do not forget to cancel, if you do not want to keep the stock subscription. The 30-day-free subscription converts automatically in an annual subscription, if not cancelled before the end of the trial. Be sure to check the cancellation

...

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Adobe Employee , Dec 04, 2023 Dec 04, 2023

Hello @mattc70184252, I've refunded the credit for the accidental license.

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Community Expert ,
Dec 02, 2023 Dec 02, 2023

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It's not possible to undo a licence. And the licence button does what it says, it licences. If you want to se the licencing terms: https://stock.adobe.com/license-terms. If you want to know the level of your licence:IMG_1646.jpeg

Tagging @Contributor1 for further help.

 

(BTW: do not forget to cancel, if you do not want to keep the stock subscription. The 30-day-free subscription converts automatically in an annual subscription, if not cancelled before the end of the trial. Be sure to check the cancellation terms!)

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Dec 03, 2023 Dec 03, 2023

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Thanks for the reply. Unfortunately, I have never seen Adobe Stock before, didn't really know anything about it, and never saw any of the information you showed in your screen shot. I just saw a "License" button on all of the images, and no tool-tip or info. 

mattc70184252_0-1701627065370.png

All I was aware is that I was able to get 10 images, but that button made me wonder if there was restriction to how/where I used it, so I press to find out... not to aquire it. Well, I know now 🙂 Yes, thanks, I have already set a reminder to cancel the free subscription. 

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Community Expert ,
Dec 04, 2023 Dec 04, 2023

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That's Ok, rhat's part of the learning process.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Dec 04, 2023 Dec 04, 2023

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Hello @mattc70184252, I've refunded the credit for the accidental license.

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