acendental download of stock image license

[Regina 7]

How is there now way to cancel or deete a stock image licesned image that is downloaded accedentally?

RE:  File # 237136329

Any help appreciated.  thank you.

[Abambo]

There is no way to cancel a licence, but eventually @Contributor1 can be of help here.

[Regina 7]

Thanks...but that is crazy, if true.

[Abambo]

It is true, but Contributor1 may be able to help you out with the lost credit. However, as we now have weekend, you will need to wait for Monday at the earliest.

[Contributor1 · Accepted solution]

Hello @Regina 7, sorry for the odd user experience here. Accidental licenses remain in your account License History and can't be removed. I believe this license was included in your subscription and no licenses were lost here or I would see if I could refund the license.

[Abambo]

@Regina 7 Great news for you: even that you did licence the asset by error, no harm was made. Great.

[Regina 7]

Indeed.

[Regina 7]

Great! Thank you for the information.