Adobe stock account showing 'no plan'

[roberto80601008]

There has been a problem with Stock Adobe for two months.
Even though I purchased a monthly plan of 10 downloads, I can't download photos and songs. The plan in the administrative tabs is visible, but not on stock adobe. Please fix this error that is on the Stock Adobe website. 

[Abambo]

What kind of subscription do you have? Personal, Teams, Enterprise? What are the “administrative tabs”?

[WendellaBee]

Is this a question about your account or about libraries? The topic you've chosen for your post was libraries.