Adobe Stock Images

New Here ,
Dec 08, 2021 Dec 08, 2021

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I purchased Adobe Stock images with eps format and while I can open them in the past, now it's giving me this message when I open in either Preview or Illustrator.

 

“AdobeStock_442388590.ai” cannot be opened because it is from an unidentified developer.

macOS cannot verify that this app is free from malware.

Safari downloaded this file on December 1, 2021.

 

Please help because it seems like a recurring situation specially with eps/ai vector files that I purchased.

 

Thanks.

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Adobe Employee ,
Dec 08, 2021 Dec 08, 2021

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Hi @moonlady,

This is likely caused by a security setting on in your MacOS. You may need to check your Security & Privacy settings in your System Preferences.

EBQ

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