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Adobe Stock is a SCAM!!! Shame on you

New Here ,
Apr 14, 2023 Apr 14, 2023

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Do not try Adobe Stock. I was charged for so many months and had to even pay a cancellation fee. It is a real scam because the price is exactly the same a Creative cloud subscribtion on your credit card bill so you wont notice. Shame on you Adobe. I will find every way to stop using your products

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correct answers 1 Correct answer

Community Expert , Apr 14, 2023 Apr 14, 2023

[Moderator moved from Using the Community forums to Account, Payment & Plan.]

 

No scam here.  Evidently you checked the option box to include Adobe Stock with your Creative Cloud Plan.  BTW, by default that option box is UNCHECKED until you manually check it.   See screenshot.

 

image.png

 

With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.  Your invoice is online 24/7
https://account.adobe.com/plans

===============
How do I Cancel my Subscrip

...

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Community Expert ,
Apr 14, 2023 Apr 14, 2023

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[Moderator moved from Using the Community forums to Account, Payment & Plan.]

 

No scam here.  Evidently you checked the option box to include Adobe Stock with your Creative Cloud Plan.  BTW, by default that option box is UNCHECKED until you manually check it.   See screenshot.

 

image.png

 

With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.  Your invoice is online 24/7
https://account.adobe.com/plans

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Twitter: https://twitter.com/adobecare
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

Hope that helps.

 

Nancy O'Shea— Product User, Community Expert & Moderator

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New Here ,
Apr 14, 2023 Apr 14, 2023

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Where does it say I will be entered into an annual subscribtion with a cancellation fee? Why should there be a fee for cancelling stock images?. May the Almighty God rain punishment on all of you and your families. Scammers!! 

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Community Expert ,
Apr 14, 2023 Apr 14, 2023

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Cursing the darkness doesn't make the lights go on.  One must take personal responsibility for lighting the room.

 

In other words, next time read the TERMS you're agreeing to BEFORE you give up your payment card info and personal information.

 

Goodbye & good luck.

 

[NOTE: This user-to-user community consists mainly of fellow product users & unpaid forum volunteers who do not work for Adobe.  We can't help you with account or billing problems.]

 

Nancy O'Shea— Product User, Community Expert & Moderator

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Community Expert ,
Apr 14, 2023 Apr 14, 2023

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it's stated when starting a subscription or trial, prior to entering payment information..

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Community Expert ,
Apr 15, 2023 Apr 15, 2023

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LATEST
quote

Where does it say I will be entered into an annual subscribtion with a cancellation fee? Why should there be a fee for cancelling stock images?. May the Almighty God rain punishment on all of you and your families. Scammers!! 


By @5 Year Abobe Customer

Thou shalt not bear false witness against thy neighbour.

 

Let me this be clear:

You should always read the terms and conditions of what you subscribe. But you also got an e-mail confirmation. In that e-mail confirmation, there are the rules clearly outlines. You can always claim that you did not read the terms and conditions, but you cannot claim that Adobe hides this from the users. 

 

 

quote

It is a real scam because the price is exactly the same a Creative cloud subscribtion on your credit card bill so you wont notice.


By @5 Year Abobe Customer

I do not know what CC subscription you have, but if you pay the same for your Creative Cloud as you pay for your stock subscription, that will make twice the price for the subscription than expected. I would notice that.

 

ABAMBO | Hard- and Software Engineer | Photographer

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