Adobe stock page unresponsive cannot download images

[toddm59903800]

When I open a library selecting and downloading images becomes sluggish then an error "adobe stock page unresponsive" appears. I have cleared my cache, history, restarted chrome.

[Abambo]

Downloading or uploading?

What you could try:

• use a different browser
• disable temporarily all add-ons.

[toddm59903800]

It only does this on a library that has a large number of photos added to it. 200+. My other libraries work fine. It is not a connection problem as I've experienced in multiple locations. The only fix I've found is make new a library.

[Abambo]

Yes, there is a known problem with libraries with more than 100 elements.

See here: Re: Issues with Libraries Loading in Stock

[WendellaBee · Accepted solution]

Hi T.M.,

I apologize for the difficulty you are having. We are aware of the issue and working on the solution. You have discovered the workaround. I'll update this thread once we have a fix available and we do appreciate your patience with this issue.

EBQ