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Adobe Stock vector Download Not Working

New Here ,
Oct 22, 2024 Oct 22, 2024

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I can download vector files from Stock into my CC library, but when I try and open the files in Illustrator I always get a 'this item cannot be edited because it is still being downloaded' message, which never gets resolved. I also have no way of downloading to my computer. I have an unlimited assets subscription and the files are licensed. What am I missing here?

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Creative Cloud Integration , Download , Libraries , Troubleshooting

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Adobe Employee ,
Oct 22, 2024 Oct 22, 2024

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Hi @kurts7277154 Thanks for reporting the issue. Did you try Place copy option as workaround to see if that helps. 

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